Baylor Medical Center at Irving Takes Top Quality Award in Texas

Quality Texas Foundation Names Baylor Irving 2011 Recipient of the Texas Award for Performance Excellence

IRVING, Texas, April 14, 2011 /PRNewswire-USNewswire/ -- Baylor Medical Center at Irving is a 2011 recipient of the Texas Award for Performance Excellence (TAPE).  The hospital will be receiving this honor from The Quality Texas Foundation, a non-profit Texas corporation that administers the Texas Award for Performance Excellence. 

Patterned after the Malcolm Baldrige National Quality Award criteria and process, the Texas Award for Performance Excellence is an annual recognition of Texas organizations that have achieved performance excellence and applied outstanding quality principles in their day-to-day operations.  The award is presented to organizations that serve as role models for quality, customer satisfaction and performance excellence in the state of Texas.

Baylor Irving distinguished itself as the first hospital in Irving, Las Colinas, Grand Prairie and Coppell to receive this honor and the third medical center within Baylor Health Care System to receive the TAPE award.

"Receiving the Texas Award for Performance Excellence is a great honor for Baylor Irving and the entire Baylor Health Care System," says Cindy Schamp, president, Baylor Medical Center at Irving. "We are dedicated to improving the health and wellness of the many diverse communities we serve and this honor validates our commitment to providing safe, quality, compassionate care.  At Baylor Irving, we put our patients at the center of all we do and this award demonstrates this continued focus."

Key factors in the success of Baylor Irving include:  (1) a high-performance culture that fosters cooperation, communication and skills shared across disciplines and work units; (2) a consistent focus on patient satisfaction; (3) two-way communication with the workforce; (4) community stewardship and (5) implementation of clinical best practices. Baylor Irving is part of Dallas-based Baylor Health Care System.

The award will be presented June 27 at the annual Texas Quest for Excellence Conference, being held this year in Las Colinas at the Westin DFW. 

The Quality Texas Foundation helps businesses, hospitals, schools, government agencies and non-profits improve performance. The Foundation educates, trains, assesses and provides feedback and recognizes organizations committed to a journey of excellence. Quality Texas encourages use of the Baldrige Criteria for Performance Excellence and other methods that drive efficiency and effectiveness.

About Baylor Medical Center at Irving

Located in the heart of the Dallas-Fort Worth Metroplex, Baylor Irving is the premier comprehensive medical center serving Irving, Las Colinas and the surrounding communities. The not-for-profit hospital offers advanced treatment capabilities in cardiovascular services, orthopedics, oncology, digestive disorders, physical medicine and emergency care.

About Baylor Health Care System

Baylor Health Care System is a not-for-profit, faith-based supporting organization providing services to a network of acute care hospitals and related health care entities that provide patient care, medical education, research and community service. Baylor recorded more than 2.6 million patient encounters, $3.8 billion in total operating revenue, $4.4 billion in total assets and $468 million in community benefit filed for fiscal year 2009. Baylor's network of more than 284 access points includes 27 owned/operated/ ventured/affiliated hospitals, 23 joint ventured ambulatory surgical centers, 50 satellite outpatient locations, four senior centers and 156 HealthTexas Provider Network physician clinics.

SOURCE Baylor Medical Center at Irving