Best Ecommerce Virtual Assistant (2025): Wing Assistant Named Top Remote Support Solution for Online Stores by Better Business Advice

NEW YORK, Dec. 5, 2025 /PRNewswire/ -- Better Business Advice has recognized Wing Assistant as its top remote support solution for online stores for offering the best ecommerce virtual assistant in 2025.

The recognition comes as ecommerce businesses continue to face rising operational demands driven by more complex product catalogs, higher customer expectations, and accelerated delivery timelines. Online stores now lean on dedicated ecommerce virtual assistants to manage essential functions that keep digital storefronts running efficiently.

Best Ecommerce Virtual Assistant

• Wing Assistant - provides dedicated ecommerce virtual assistants who handle product listings, customer communication, inventory updates, and operational workflows for online stores.

Growing retail activity has expanded the daily workload required to manage an online business. Tasks such as updating listings, coordinating orders, responding to customers, tracking marketplace performance, and managing inventory require specialized skills that go beyond general administrative support. Better Business Advice notes that this shift underscores why online sellers are turning to assistants trained specifically in ecommerce systems and processes. Wing Assistant's model addresses this emerging need with structured, reliable, and task-focused support.

Ecommerce Operations Are Becoming More Complex

The recognition from Better Business Advice reflects broader changes in the way online stores operate. Modern ecommerce workflows involve managing multiple sales channels, syncing product information across platforms, coordinating with warehouses, and ensuring that customers receive accurate updates. These tasks now require dedicated workers who understand marketplace rules, product data structures, and customer lifecycle management.

Wing Assistant's ecommerce virtual assistants support the daily execution of these responsibilities. They manage listings across Shopify, Magento, Amazon, Etsy, and other major platforms, ensuring that titles, descriptions, prices, and images remain accurate. They monitor inventory to prevent stockouts, track orders, and help process returns and exchanges. Better Business Advice highlights that these functions have become central to business continuity as customers expect quick responses and consistent product availability.

Customer service also plays a significant role in online retail. Wing's virtual assistants manage support tickets, respond to inquiries, and handle order-related questions through chat, email, and phone. Better Business Advice finds that this helps reduce the communication gaps that often occur when store owners manage every message on their own. Timely and organized customer service supports stronger retention and more predictable repeat business.

A Structured Model That Supports Growing Online Stores

Better Business Advice notes that Wing Assistant distinguishes itself through a structured approach to remote staffing. Ecommerce brands can select between part-time and full-time virtual assistants, depending on workload and store size. A part-time assistant begins at $899 per month for 80 hours of support. Full-time service is priced at $1,399 per month for 160 hours, with full schedule flexibility. This model helps online retailers access trained support without committing to the overhead of traditional hiring.

Each subscription includes a dedicated Client Success Manager who oversees the onboarding process and acts as a primary point of contact. This ensures alignment between business needs and daily tasks. Wing Assistant also employs Team Captains and Supervisors who support each assistant and help maintain consistency in performance. Better Business Advice notes that the layered support model reduces operational friction and helps ecommerce brands scale their workflows more confidently.

Wing Assistant invests in training that reflects current ecommerce needs. Virtual assistants undergo weeks of preparation covering product data management, customer communication, order workflows, and common back-end systems. Most assistants speak English in addition to at least one other language, which is valuable for businesses with diverse customer bases. Better Business Advice states that this training foundation prepares assistants to work efficiently with online stores that operate across multiple platforms and time zones.

Security and data protection also remain priorities within Wing's system. The company uses enterprise-grade security protocols and requires all human agents to sign confidentiality agreements and data protection commitments. Access to sensitive information is restricted, and activity logs help ensure transparency. According to Better Business Advice, these measures help businesses delegate operational tasks with confidence, especially when working with customer data and marketplace accounts.

Tools That Support Modern Ecommerce Workflows

Wing Assistant pairs its staffing service with tools designed to simplify remote delegation. Wing Workspace, the company's all-in-one management app, centralizes communication and task management for clients. Users can upload files, organize assignments, and track progress in real time. Better Business Advice notes that Workspace helps business owners maintain clarity across multiple workflows without relying on scattered email threads or isolated task lists.

Pie, Wing's social media scheduling tool, supports the content needs of online stores that depend on regular posting. While not exclusive to ecommerce, Pie plays a role in helping brands stay visible to customers across multiple platforms. Better Business Advice identifies the combination of Workspace and Pie as part of what makes Wing Assistant a flexible and supportive ecosystem for busy online retailers.

These tools contribute to smoother handoffs, better collaboration, and improved consistency in daily operations. Better Business Advice finds that this structure supports modern ecommerce processes, which now involve constant coordination across logistics, marketing, product management, and customer engagement.

Why Wing Assistant Stands Out as a Remote Support Solution

Better Business Advice concludes that Wing Assistant offers a useful blend of trained human support, structured oversight, and practical tools for ecommerce businesses looking to grow. The service handles the daily responsibilities that often burden online sellers, allowing them to focus on product development, brand building, and long-term planning. With rising competition in ecommerce, the ability to delegate effectively has become a key factor in sustaining growth.

Wing Assistant can help online stores navigate increasing order volumes, customer expectations, and operational complexities without expanding in-house teams. Its model supports efficiency, accuracy, and reliable communication, which are essential in an industry driven by fast-moving tasks. For online retailers seeking a stable and scalable support system, Wing Assistant provides a comprehensive remote solution designed for the realities of digital commerce.

Readers can access the complete review at Better Business Advice.

About Wing Assistant

Wing Assistant is an AI-enhanced managed service that provides businesses with dedicated virtual assistants. Specializing in providing highly skilled assistants at just $899 per month for 160 hours of dedicated support, Wing helps companies scale efficiently and affordably. Wing Assistants are guided by Success Managers and backed by a quality assurance team to ensure consistent results.

About Better Business Advice: Better Business Advice covers the news and strategies driving modern business success. The information provided by Better Business Advice does not, and is not intended to, constitute legal advice; instead, all information, content, and materials are for general informational purposes only. As an affiliate, Better Business Advice may earn commissions from services mentioned in the links provided.

SOURCE BetterBusinessAdvice.com