LAS VEGAS, April 21, 2015 /PRNewswire/ -- KNOWLEDGE15 – BigPanda® Inc. today announced the availability of its industry leading IT alert management software in the newly launched ServiceNow Store. Now IT organizations can use intelligent alert management to eliminate the noise, isolate the root cause of issues, and minimize downtime with data science from BigPanda combined with modern service management from ServiceNow.
The ServiceNow Store is a commercial enterprise application marketplace that allows customers to purchase and download a broad-range of third-party applications and integrations to improve their IT and business operations. Using the ServiceNow Store, customers have easy access to apps that consumerize their employees' service experience, automate workflows across departments, integrate IT operations and deliver performance analytics. By unleashing the power of service management across the enterprise on one platform, organizations can improve efficiency and lower the cost of service delivery.
The ServiceNow Store was unveiled today at Knowledge15, the largest gathering of service management professionals using enterprise cloud services to change the way people work.
"Noisy alerts from too many sources plague IT and lead to service chaos. BigPanda solves the noisy alert problem with data science for IT organizations with complex operating environments," said BigPanda CEO Assaf Resnick. "Managing the deluge of information is essential to be able to generate insights and deliver strategic value to the business. Only BigPanda delivers on the promise of big data for the modern enterprise. The ServiceNow Store is the most effective way for us to find and engage new customers."
Key Application Highlights
- Intelligently aggregating and correlating noisy alerts into actionable information
- Providing unique, actionable insights which enable rapid response
- Facilitating collaboration that minimizes application and network downtime by automating the incident resolution process
Finally, IT first responders across all teams - NOC, SRE, DevOps, and Service Management - within companies that have complex operating environments can now deal with the fast pace of IT change (code & infrastructure). Instead of being overwhelmed by alert volume and lack of consistency, BigPanda provides unique, actionable insights which lead to higher quality, more reliable services delivered at lower costs. With BigPanda, data science conquers death by inbox.
For more information on the ServiceNow Store, visit: https://store.servicenow.com
BigPanda is an IT alert aggregation and correlation platform that helps manage and resolve operational issues faster. It uses data science to eliminate the noise created by monitoring stacks and reduces alert fatigue so IT teams can focus on critical, high-level incidents. BigPanda makes IT smarter by enriching alerts and delivering unique, actionable insights. And, it enables collaboration so teams can make better decisions faster. For more information, call us at (888) 256-1244, or visit us at www.bigpanda.io or follow us at @bigpanda.
(C) Copyright 2015. All rights reserved. ServiceNow and Knowledge are registered trademarks of ServiceNow. BigPanda is a registered trademark of BigPanda, Inc.
SOURCE BigPanda Inc.