HAMILTON, N.J., Dec. 20, 2011 /PRNewswire/ -- To help accommodate a growth trajectory that has seen the company expand at a rate of 50% annually over the last decade, Billtrust, the premier provider of outsourced billing services, is moving its corporate headquarters and New Jersey operations center to larger facilities in Hamilton, NJ.
The new location will allow Billtrust to continue welcoming customers at a fast pace and give the company ample space for developing and delivering even more sophisticated offerings and services. It is convenient to major commerce centers, including New York and Philadelphia.
This expansion caps a very eventful year for Billtrust. Staffing levels have increased by more than 30%, and Billtrust acquired two other companies. Billtrust's rapid growth has won the company widespread recognition, including selection to the Deloitte Technology Fast 500™ list, the company's fifth consecutive inclusion on the Inc. 500/5000 list of fastest growing private companies and selection as one of the 2011 50 Fastest Growing Companies in New Jersey.
Customer service is a high priority for Billtrust. As a result, the company enjoys a customer retention rate of 99.6%. "Our primary commitment is to our current customers. The new facilities will ensure Billtrust delivers the level of service our customers have come to expect from us," said Billtrust CEO Flint Lane.
"We're very excited about this move because it's more than just a matter of adding desk space. There are more acquisitions on the horizon, and we have a very aggressive plan for organic growth in 2012. We have exciting new products and services to roll out in 2012 that will add significant numbers to our customer list," added Lane.
In April of this year, Billtrust expanded its Billing Distribution Network, a collection of regional print/mail plants used for processing billing based on the -ZIP code of the recipient. The new Texas facility, added to plants in California, Oregon, New Jersey, Florida, Illinois and Toronto, Canada, gives Billtrust full geographical coverage across North America.
The Billtrust transition is expected to be completed by Christmas. The new address for Billtrust Corporate Headquarters is:
100 American Metro Boulevard
Hamilton, New Jersey 08619-2319
The Billtrust Operations Center's new address is:
11 South Gold Drive
Hamilton Township, New Jersey 08691
Headquartered in Hamilton, NJ, Billtrust is a premier provider of outsourced billing solutions. The company's flagship product and service suite, called CompleteBilling, consists of paper, fax, e-mail and online billing (EBPP, EIPP). In addition, the company provides expert bill design, in-bill marketing services, and an integrated online customer service tool called CustomerCare. These comprehensive tools automate the billing process, enabling businesses to save money, increase productivity, improve cash flow, and seamlessly migrate to electronic delivery. More than 600 companies rely on Billtrust for their billing needs. For more information, visit Billtrust online at www.billtrust.com.