BrightMove Wins a Silver in the 2018 International Stevie Award for Customer Service Department of the Year
ST. AUGUSTINE BEACH, Fla., Aug. 29, 2018 /PRNewswire/ -- BrightMove, Inc. a global leader in applicant tracking, hiring and recruiting software announced it was selected for a 2018 Silver Stevie® Award in the Customer Service Department of the year.
The International Stevie Awards for Sales and Customer Service are the world's top honors for customer service, business development, and sales professionals. The International Stevie Awards organizes seven of the world's leading business awards programs, also including the prestigious American Business AwardsSM and International Business Awards® (IBA).
The IBA receives more than 3,900 nominations of all types in 74 nations. Winners were determined by the average scores of judges that hold a chair as a senior-level executive. BrightMove was selected for the Bronze Award for Software Customer Service Department of the Year for their 2017 efforts, making this their second Stevie Accolade.
BrightMove's Customer Service Department manages the needs of over 1,300 software users across six countries. In 2018 their average response time was just 19 seconds - earning an overall customer service ticket satisfaction rating of 98% (verified by Zendesk).
"Every day we come to work with the goal to help our customers and make them feel important, no matter how small the question or how large the problem. We truly take pride in what we do and our team not only works very well together but as individuals, our Support people are very kind and smart as well. This team cares about what they are doing and believe in it. Winning this award two years in a row gives us even more energy and pride that we're doing the right thing for ourselves and for our BrightMove customers," said Lindy Woodall, Vice President Sales, former Vice President Customer Support.
About BrightMove
BrightMove, Inc. pioneered Applicant Tracking Software (ATS) in 2005 and are now global innovation leaders in the hiring technology and recruiting software industry. From their headquarters in St. Augustine Beach, Florida - BrightMove provides a cloud-based platform for Recruitment Process Outsourcing (RPO), Professional Employer Organization (PEO), Staffing and Human Resource teams around the world. BrightMove is also the first ATS provider to implement a metered-pricing technology module to make their robust recruiting and hiring platform accessible to small businesses. BrightMove, Inc. are ranked the Number 1, Most Affordable, Applicant Tracking System by Capterra in their Top 20 Most Affordable Applicant Tracking Systems report- 2017. Web: https://brightmove.com Twitter: https://twitter.com/brightmove
Facebook: https://www.facebook.com/brightmove/
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SOURCE BrightMove, Inc.
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