Building on Success Rooted in Service Excellence, New Solix, Inc. CEO Jack Miller Prepares Company for Next Phase of Growth

PARSIPPANY, N.J., March 10, 2014 /PRNewswire/ -- "When you do business with Solix, you're really doing business with individuals as opposed to doing business with a company. We have a great relationship with each and every one of our customers and that's really what we pride ourselves on."

This emphasis on outstanding customer service with a personalized approach forms the opening statement by Solix, Inc. CEO and President Jack Miller in a new video the company has posted on its website. The fact that customers come first in the video is reflective of the customer-centric style that has made Solix grow from a startup to one of the principal providers of eligibility determination, program administration and customer care services in the nation. In addition, Solix's unique integration of services, combined with its capacity for customization, has enabled it to serve a diverse and growing clientele including federal and state agencies, telecoms, utilities, broadband providers and healthcare insurers.

It's a position Mr. Miller, who joined the company at its beginning in 2001 and served in various roles including president and chief operating officer before becoming the company's CEO on New Year's Day, sees as the foundation for future growth.

"There is a growing demand for our services and expertise and once customers see the work we perform for them, they come to us for additional help which is a great compliment," Mr. Miller said. "We want to build on those relationships and take the success we've achieved and apply it to new customers and services."

Less than a quarter into 2014, Solix has already finalized an agreement with Killeen, Texas to open a new customer care center. The facility, which will perform call center operations and other customer-support functions, is scheduled to open in the spring and will be the latest addition to a network of facilities Solix manages across several states. The company is also seeking to generate long-term growth through a new strategic plan that is expected to result in announcements this year about additional service lines and markets.

Another important aspect of Solix's corporate culture Mr. Miller wants to build is the company's focus on advanced training for its employees. The company has earned numerous awards over the years for its workplace policies and the support it provides to it including certifications and education assistance. In the video, Mr. Miller says, "Solix invests a lot of resources in helping our people be successful. By helping employees expand their knowledge base they can take that new knowledge and help us grow our business."

This commitment to employees has resulted in Solix earning, among others,  the 2013 "Project of the Year Award" from the Project Management Institute of New Jersey , seven consecutive Sloan Awards for Business Excellence in Workplace Flexibility, five consecutive 'Best Places to Work in New Jersey' awards and three consecutive "Top 100 Private Companies in New Jersey" awards.

To learn more about Solix, its services and to view the new corporate video, please visit Solixinc.com

About Solix, Inc.
Solix, Inc. is a leading provider of eligibility determination, qualification program management and customer care services to government, telecommunications, broadband, utility and healthcare organizations. For over a decade, we've delivered smart, cost-effective, compliant outsourcing solutions that leverage our unique technologies and consultative expertise. Our customers benefit from faster, more accurate applicant qualification, increased program efficiency and improved customer communications. For more information, please visit www.solixinc.com 

Media Contact:
Gene King
Corporate Communications
Solix, Inc.
973-581-5320
[email protected]

SOURCE Solix, Inc.