PLANTATION, Fla., April 25, 2011 /PRNewswire/ -- C3/CustomerContactChannels ("C3"), a global provider of BPO services, announced that Trident V, L.P., a private equity fund managed by Stone Point Capital LLC, has made an initial investment in C3 and committed substantial additional capital to support both the organic and strategic growth of the business. C3's senior management team has also made a significant investment in the company.
"Stone Point is an experienced and well capitalized firm that has already demonstrated a deep commitment to both C3 and our plans for continued growth," commented Richard Mondre, Co-Chief Executive of C3. "We are very pleased to announce Stone Point as our partner, and look forward to leveraging their experience and relationships in many of the industries we serve."
"C3 is led by a dynamic team of entrepreneurs with a long and highly successful track record of building BPO businesses," added Stone Point Capital CEO Charles A. Davis. "We are very pleased to be C3's partner and look forward to building a high quality, differentiated outsourcing business together."
C3 provides a full range of customer contact management services for corporate clients in the healthcare and financial services, telecommunications, energy and utilities, media, hospitality and leisure and government services industries, from both U.S. and international locations. C3's founders are considered pioneers in the industry having successfully grown global BPO companies over the last several decades. As a result, the Company is uniquely positioned to deliver outstanding results for its clients through proven operational best practices and its veteran leadership team.
C3/CustomerContactChannels is a global provider of BPO services unlike any other in the market today. Services include Sales, Service, Performance Optimization, Reputation Management and complete customer interaction management via traditional, web, and emerging communication channels. C3 positively engages and promotes our clients' brands with every contact we make with their customers. With a global team that is thousands of employees strong, the Company is headquartered in Plantation, FL. More information can be found at www.c3connect.com.
About Stone Point Capital LLC
Stone Point Capital is a financial services focused private equity firm based in Greenwich, Connecticut. The firm has raised and managed private equity funds with aggregate committed capital of $9 billion. Stone Point Capital targets investments in the global financial services industry, including companies that provide outsourced services to financial institutions, banks and depository institutions, insurance and reinsurance companies, and asset management firms. For further information, please visit www.stonepoint.com.