PLANTATION, Fla., April 28, 2011 /PRNewswire/ -- C3/CustomerContactChannels ("C3"), a global provider of BPO services, announced that the Company has finalized plans for its expansion in the Philippines. Upon completion of the build out, C3 will add over 1000 seats of capacity to its existing operations just outside Makati City.
This expansion takes C3 into Fort Bonifacio between 31st and 2nd streets. Located in 17th-20th floors of the E- Services building, its operations are footsteps from the heart of High Street. The center will include C3's global technology footprint standards including Avaya and Cisco platforms delivered over a fully redundant and highly resilient meshed network. The Company's Asian expansion is primarily due to increasing demand from both existing and new clients.
"Manila continues to provide an extremely skilled workforce with a clear understanding of what it takes to serve customers from all geographies well," said Rick Ferry, President and COO of C3/CustomerContactChannels. "This growth is particularly exciting for us as we move into Bonifacio Global City, a relatively new area of Manila that offers an excellent environment for our employees and clients alike."
C3 offers excellent pay and benefits to its workforce, along with a fun work environment and advancement opportunities. The Company's aggressive recruitment efforts for this expansion are already underway. More information can be found at www.c3connect.com/manila.
C3 provides a full range of customer contact management services for corporate clients in the healthcare, financial services, telecommunications, energy and utilities, media, travel, hospitality, and government services industries, from both U.S. and international locations. C3's founders are considered pioneers in the industry having successfully grown global BPO companies over the last several decades. As a result, the Company is uniquely positioned to deliver outstanding results for its clients through proven operational best practices and its veteran leadership team.
C3/CustomerContactChannels is a global provider of BPO services unlike any other in the market today. Services include Sales, Service, Performance Optimization, Reputation Management and complete customer interaction management via traditional, web, and emerging communication channels. C3 is there to positively engage and promote our clients' brand with every contact we make with their customers from locations that span the globe. With a team that is thousands of employees strong, the Company is headquartered in Plantation, FL. More information can be found at www.c3connect.com.