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Café da manhã é mais importante do que cama confortável, mostra pesquisa da Hoteis.com
  • Latin America - español

Segundo levantamento que elenca os serviços preferidos dos viajantes em hotéis, o Wi-fi, primeiro colocado no ano passado, caiu para a terceira colocação


News provided by

Hotels.com

Apr 07, 2014, 11:59 ET

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LONDRES, 7 de abril de 2014 /PRNewswire/ -- Aparentemente, os viajantes do mundo todo escolhem o hotel ideal pensando com o estômago. Uma pesquisa global feita pela Hoteis.com, que analisa os serviços de hotéis mais valorizados pelos hóspedes, revela que o café da manhã foi a cortesia que recebeu mais votos, ultrapassando até o serviço favorito do ano anterior - o Wi-fi gratuito.  Para realizar a pesquisa*, os participantes tiveram que eleger as 33 cortesias e serviços que consideram mais importantes em um hotel.

Logo - http://photos.prnewswire.com/prnh/20131105/649493-f

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Hoteis.com (PRNewsFoto/Hotels_com)
Hoteis.com (PRNewsFoto/Hotels_com)

Outras comodidades que aparecem entre as 10 primeiras colocadas são: estacionamento, área para fumantes, café e chá disponível no lobby do hotel quando os hóspedes chegam. Na outra ponta do ranking, atividades para crianças, aceitação de animais de estimação e salões de cabelereiros receberam menos votos. Centros de conferência e salas para reuniões também foram classificadas como pouco importantes, embora mais de um terço dos participantes da pesquisa sejam viajantes a negócio (35%).

Quando questionados sobre a comodidade preferida dentro do quarto de hotel, o Wi-fi grátis ainda foi primeiro colocado, seguido do chuveiro, enquanto cuidado específico para crianças foi o menos mencionado.

"Os viajantes parecem estar mais preocupados com suas refeições e isso teve grande destaque nos resultados da pesquisa. Outra conclusão que nos surpreendeu foi o Wi-fi ter caído na lista geral de serviços do hotel, mesmo com a crescente importância da tecnologia no dia-a-dia dos consumidores. Ainda assim, para o quarto de hotel, ele foi considerado o item mais importante, mostrando que manter-se conectado continua sendo prioridade", afirma Alison Couper, da marca Hoteis.com.

Top 10 comodidades mais importantes em um hotel

Rank

Comodidade do Hotel

1

Café da manhã gratuito

2

Restaurante

3

Internet/ Wi-fi grátis

4

Estacionamento

5

Serviço de atendimento 24h

6

Área livre para fumantes

7

Piscina

8

Bar

9

Ar condicionado

10

Café/Chá no lobby do hotel

Top 10 comodidades mais importantes para o quarto de hotel

Rank

Comodidade no quarto de hotel

1

Internet / Wi-fi grátis

2

Banheiro com chuveiro

3

Tamanho do quarto

4

Instalações de TV

5

Ar condicionado

6

Café/Chá

7

Quartos para não fumantes

8

Roupa de cama premium

9

Limpeza diária do quarto

10

Tipo de colchão

*Para realizar a pesquisa, 1000 participantes do mundo todo foram entrevistados.

Sobre a Hoteis.com

A Hoteis.com é líder no mercado de reservas on-line de hospedagem com mais de 260.000 propriedades em todo o mundo por meio da rede do Grupo Expedia, que variam de cadeias internacionais de hotéis e resorts all-inclusive, até alojamentos populares e bed & breakfast (pernoite com café-da-manhã), oferecendo todas as informações necessárias para encontrar a estadia perfeita. A Hoteis.com conta com uma das maiores equipes de contratações do setor, negociando as melhores tarifas para seus consumidores, além de oferecer descontos, ofertas especiais e promoções.

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