Calibration Services Market Strategy & Forecasts - Global Version 2015 to 2019
LONDON, Sept. 23, 2015 /PRNewswire/ -- "Increasing Regulation drives growth in Calibration Services Industry....."
A growing market. Key growth drivers. An industry protected from economic cycles. An industry driven forward by increasing global regulations and security. The future of the calibration services industry is explored with detailed market forecasts and strategic analysis. This 2015 edition of the industry standard report provides valuable information and insight. The report doesn't just look at market size. It examines key operational principles and industry best practices provided by industry veterans. Look at acquisition and divestiture opportunities. Revise pricing and service terms. Develop new service packaging and offerings. Consider integrated marketing programs.
24 companies are profiled in this report.
This latest version of the report includes Major Metropolitan Market Size Table 2014.
Purchasors can request Individual Country Market Size information without additional charge.
All the important facts are here. Industry growth rates. Geographic, instrumentation and industry breakdowns of market size. Explore the potential of the industry and gain an appreciation of the big picture for a relatively new industry that is expanding onto a global stage.
Table of Contents
1. Introduction and Market Definition 9
1.1 Introduction 10
1.2 Market Definition 12
2. Market Overview 15
2.1 Manufacturer Practices 16
2.1.1 Difference Between Manufacturer and other Vendors 17
2.1.2 Difference Between Electronic and Mechanical Segments 18
2.3 Accreditation 21
2.3.1 Accreditation Recognition 21
2.3.2 Two Tiered Accreditation Standard 22
2.4 Segments and Capability 23
2.4.1 An Overview of Segmentation Practice 23
2.4.2 Segmentation by Company Size 25
2.4.3 On-site Service as a Segment 26
2.5 Industry Structure and Participants 28
2.5.1 The International System of Measurement - A Primer 28
2.5.2 Current Industry Participants 29
2.5.3 Industry Structure 33
2.6 Geographic Influences 33
2.6.1 Geographic Preference 33
2.6.2 Implications for Laboratory Management 35
2.6.3 Growing Demand for On Site Service 36
3. Market Trends 37
3.1 Factors Driving Growth 38
3.1.1 Impact of Climate Change 43
3.2 Factors Inhibiting Growth 45
3.2.1 Recalibrate Versus Replace 47
3.3 The Changing Role of the Manufacturer 48
3.3.1 The Position of Trust 48
3.3.2 Customers Have an Equipment Management Need 49
3.3.3 Effect on Repair Demand 49
3.3.4 Manufacturer's Rethink Service and Support 50
3.4 Services Packaging 52
3.4.1 Services Packaging Today and Tomorrow 52
3.4.2 Reduced Services Play a Role 54
3.4.3 Basic Calibration Changes. 55
3.4.4 The Role of On Line Value Added Services 56
3.4.5 Change in Demand for Accreditation 57
3.4.6 Pricing for On Site to Change 58
3.4.7 Contract Agreements to Change 58
3.5 Technology Development 60
3.5.1 Five Important Technology Developments 60
3.5.2 Calibration Services Look to Installed Base 61
3.5.3 Calibration Intervals Change 61
3.5.4 Impact of Self Calibration 62
4. Pricing and Business Development 63
4.1 Calibration Service Pricing and Plans 64
4.1.1 Variable Factors in a Calibration Service 64
4.1.2 Fee Based Pricing 69
4.1.3 Approaches to Pricing 69
4.1.4 Pricing and Geography 70
4.1.5 Surcharges 71
4.1.6 Limited Calibration 71
4.1.7 Volume Discounts 72
4.1.8 Mobile Pricing 72
4.1.9 Service Plans 72
4.1.10 Asset Managment 73
4.1.11 Customer Committment 74
4.1.12 Personnel Rental 74
4.2 Promotion 76
4.2.1 Sales Promotion Practice 76
4.2.2 A Calibration Services Marketing System 77
4.2.3 Services Marketing Program Tools 79
4.2.4 Company Website and Marketing Strategy 79
4.3 Customer Service 81
4.3.1 Customer Service Measurement 81
4.3.2 Teamwork in Customer Service 82
4.3.3 The Role of Leadership 82
4.4 Merger and Acquisition 84
4.4.1 Economies of Scale 84
4.4.2 Caveats and Factors Unfavourable to Merger Activity 86
4.5 Competition 88
5. Industry Segmentation Analysis 91
5.1 Aerospace/Defence 92
5.2 Agriculture and Food Production 94
5.3 Automotive 96
5.4 Biomedical/Pharmaceutical 98
5.5 Communication 100
5.6 General Manufacturing 102
5.7 High Technology 104
5.8 Material Production 106
5.9 Other 108
6. Recent Market Activity 110
6.1 InnoCal® Calibration and Repair Adds Services 111
6.2 Mesa Labs Acquires The Bios International Flow Calibrator Business 111
6.3 e2b calibration Implements Anytime Assets 112
6.4 E2b is Accredited to ISO 17025 113
6.5 MTI Instruments Receives Purchase Order For $769 Thousand from the U.S. Air Force 113
6.6 Transcat Reports 18% Increase in Net Income on Record Net Revenue 114
6.7 Apache gives NEL North Sea turbine meter calibration contract 115
6.8 Fluke Releases Version 8.0 of MET/CAL 115
6.9 M.W.C. Metrology Center Gains Accreditation 115
6.10 IPS Testing of Wisconsin Receives ISO 17025 Accreditation 116
6.11 Teseq Acquires MILMEGA 116
6.12 PerkinElmer Buys Labtronics 117
6.13 Transcat Completes Acquisition of CMC Instrument Services, Inc. 117
6.14 Transcat Completes Acquisition of Wind Turbine Tools, Inc. 118
6.15 Transcat Expands Service in Canada with Acquisition of ACA Tmetrix Inc. Calibration Business. 118
6.16 CAS DataLoggers Reports 30% Growth in Sales 119
6.17 Metric Test Acquired by UK Based Microlease 119
6.18 Trescal acquires Antech Engineering Ltd in the United Kingdom 120
6.19 Transcat Acquires Newark's Calibration Services Business 121
6.20 Trescal acquires Stork Intermes 122
6.21 Trescal acquires Dynamic Technology Inc. in United States 122
6.22 Integrated Service Solutions, Inc. Adds Physical Dimensional Capabilities 123
6.23 NI Calibration Services Austin Now Accredited for ISO 17025 Calibration 124
6.24 Calibration Service Updates from Lambda Calibration 124
6.25 Agilent Technologies Announces Z540.3 Calibration Service 125
6.26 InnoCal Expands Calibration Capability 125
6.27 National Center for Quality Calibration successfully completes ISO/IEC 17025 and expands scope. 126
6.28 COX Flow Measurement Named Commercial Calibration Laboratory for Sandia National Laboratories 126
6.29 Tektronix Achieves Two-Millionth Instrument Calibration 127
6.30 Mesa Labs Acquires The Bios International Flow Calibrator Business 127
6.31 New Instrument Calibration and Maintenance Software From GE 128
6.32 TRESCAL strengthens its calibration capabilities in High Frequency 129
6.33 Tektronix Service Solutions to Manage Calibration and Repair at NXP Metrology Laboratories 130
6.34 CyberMetrics Hosts a New Series of Free Seminars and Webinars. 130
6.35 WIKA acquires Scandura 131
6.36 Tektronix Service Solutions forms Relationship with Rohde & Schwarz for Calibration Services 131
6.37 WIKA acquires DH-Budenberg 132
6.38 Arabcal Achieves ISO Certification 132
6.39 DOST-PSTC Batangas pushes limits in calibration 132
6.40 Senova Systems Creates Calibration Free Pipette 133
6.41 ETAS and Kvaser Sign Partnership Agreement 134
6.42 Keithley Announces New KeithleyCare Repair and Calibration Service Plans 134
6.43 National Test Equipment Accredited to ISO 17025 135
6.44 Taylor Hobson issue their 50,000th UKAS Certificate 136
6.45 IndySoft's Instrument Calibration software can now be accessed over the Internet 136
6.46 IET Labs Purchases the 1900 Series and 7600 Plus Precision LCR Meter Lines from QuadTech Inc. 137
6.47 AMECaL Calibration Company Moves into Instrumentation Sales 137
6.48 Agilent Enhances Singapore Calibration 138
6.49 Atlas Copco to acquire German calibration specialist 138
6.50 ABB opens new UK Instrumentation Service Centre 139
6.51 Major Calibration System Upgrade for No. 4 Defense Contractor 139
6.52 Tektronix Launches Next Generation of Calibration Pricing 139
6.53 Apache Awards NEL Contract for North Sea Oilfield Meter Calibration 140
6.54 Laboratory Testing Inc. (LTI) now offers Electrical and Temperature Calibration 140
6.55 Transcat Expands Pressure Calibration Capabilities and Automation Programming 141
6.56 Tektronix Receives A2LA Accreditation in Japan, China for ISO 17025Calibration Standard 141
6.57 UNBS fuel tank calibration services start 142
6.58 Fluke Calibration expands its Priority Gold CarePlans to cover temperature and pressure instruments 143
6.59 Self-Calibrating Sensors for Building Energy Efficiency 143
6.60 Comprehensive Solution for Pipette Calibration Management 144
6.61 Trescal Opens Six New Calibration Laboratories 144
6.62 Transit Level Clinic Becomes Authorized Leica Geosystems Repair Center 145
6.63 SGS Acquires U.K.-Based Emics Ltd For Undisclosed Sum 146
6.64 Elektron to sell ASL brand to WIKA 146
6.65 Problems found in Maryland work zone speed cameras 146
6.66 Tektronix Achieves Significant Growth in Global Service Capability During 2012 147
6.67 Frank Peszka Promoted to Director of Quality at Laboratory Testing Inc. 148
6.68 e2b teknologies Earns Sales Certified Silver Award for 2012 149
6.69 Official highlights metrology laboratory 149
6.70 Transcat Reports 6.4% Increase in Revenue for Fiscal 2013 Second Quarter 150
6.71 Norbar Offers Torque Calibration on Four Continents 151
6.72 Emerson and Beamex combine expertise with advanced calibration and asset management package 152
Table of Contents
1. Introduction and Market Definition 9
1.1 Introduction 10
1.2 Market Definition 12
2. Market Overview 15
2.1 Manufacturer Practices 16
2.1.1 Difference Between Manufacturer and other Vendors 17
2.1.2 Difference Between Electronic and Mechanical Segments 18
2.3 Accreditation 21
2.3.1 Accreditation Recognition 21
2.3.2 Two Tiered Accreditation Standard 22
2.4 Segments and Capability 23
2.4.1 An Overview of Segmentation Practice 23
2.4.2 Segmentation by Company Size 25
2.4.3 On-site Service as a Segment 26
2.5 Industry Structure and Participants 28
2.5.1 The International System of Measurement - A Primer 28
2.5.2 Current Industry Participants 29
2.5.3 Industry Structure 33
2.6 Geographic Influences 33
2.6.1 Geographic Preference 33
2.6.2 Implications for Laboratory Management 35
2.6.3 Growing Demand for On Site Service 36
3. Market Trends 37
3.1 Factors Driving Growth 38
3.1.1 Impact of Climate Change 43
3.2 Factors Inhibiting Growth 45
3.2.1 Recalibrate Versus Replace 47
3.3 The Changing Role of the Manufacturer 48
3.3.1 The Position of Trust 48
3.3.2 Customers Have an Equipment Management Need 49
3.3.3 Effect on Repair Demand 49
3.3.4 Manufacturer's Rethink Service and Support 50
3.4 Services Packaging 52
3.4.1 Services Packaging Today and Tomorrow 52
3.4.2 Reduced Services Play a Role 54
3.4.3 Basic Calibration Changes. 55
3.4.4 The Role of On Line Value Added Services 56
3.4.5 Change in Demand for Accreditation 57
3.4.6 Pricing for On Site to Change 58
3.4.7 Contract Agreements to Change 58
3.5 Technology Development 60
3.5.1 Five Important Technology Developments 60
3.5.2 Calibration Services Look to Installed Base 61
3.5.3 Calibration Intervals Change 61
3.5.4 Impact of Self Calibration 62
4. Pricing and Business Development 63
4.1 Calibration Service Pricing and Plans 64
4.1.1 Variable Factors in a Calibration Service 64
4.1.2 Fee Based Pricing 69
4.1.3 Approaches to Pricing 69
4.1.4 Pricing and Geography 70
4.1.5 Surcharges 71
4.1.6 Limited Calibration 71
4.1.7 Volume Discounts 72
4.1.8 Mobile Pricing 72
4.1.9 Service Plans 72
4.1.10 Asset Managment 73
4.1.11 Customer Committment 74
4.1.12 Personnel Rental 74
4.2 Promotion 76
4.2.1 Sales Promotion Practice 76
4.2.2 A Calibration Services Marketing System 77
4.2.3 Services Marketing Program Tools 79
4.2.4 Company Website and Marketing Strategy 79
4.3 Customer Service 81
4.3.1 Customer Service Measurement 81
4.3.2 Teamwork in Customer Service 82
4.3.3 The Role of Leadership 82
4.4 Merger and Acquisition 84
4.4.1 Economies of Scale 84
4.4.2 Caveats and Factors Unfavourable to Merger Activity 86
4.5 Competition 88
5. Industry Segmentation Analysis 91
5.1 Aerospace/Defence 92
5.2 Agriculture and Food Production 94
5.3 Automotive 96
5.4 Biomedical/Pharmaceutical 98
5.5 Communication 100
5.6 General Manufacturing 102
5.7 High Technology 104
5.8 Material Production 106
5.9 Other 108
6. Recent Market Activity 110
6.1 InnoCal® Calibration and Repair Adds Services 111
6.2 Mesa Labs Acquires The Bios International Flow Calibrator Business 111
6.3 e2b calibration Implements Anytime Assets 112
6.4 E2b is Accredited to ISO 17025 113
6.5 MTI Instruments Receives Purchase Order For $769 Thousand from the U.S. Air Force 113
6.6 Transcat Reports 18% Increase in Net Income on Record Net Revenue 114
6.7 Apache gives NEL North Sea turbine meter calibration contract 115
6.8 Fluke Releases Version 8.0 of MET/CAL 115
6.9 M.W.C. Metrology Center Gains Accreditation 115
6.10 IPS Testing of Wisconsin Receives ISO 17025 Accreditation 116
6.11 Teseq Acquires MILMEGA 116
6.12 PerkinElmer Buys Labtronics 117
6.13 Transcat Completes Acquisition of CMC Instrument Services, Inc. 117
6.14 Transcat Completes Acquisition of Wind Turbine Tools, Inc. 118
6.15 Transcat Expands Service in Canada with Acquisition of ACA Tmetrix Inc. Calibration Business. 118
6.16 CAS DataLoggers Reports 30% Growth in Sales 119
6.17 Metric Test Acquired by UK Based Microlease 119
6.18 Trescal acquires Antech Engineering Ltd in the United Kingdom 120
6.19 Transcat Acquires Newark's Calibration Services Business 121
6.20 Trescal acquires Stork Intermes 122
6.21 Trescal acquires Dynamic Technology Inc. in United States 122
6.22 Integrated Service Solutions, Inc. Adds Physical Dimensional Capabilities 123
6.23 NI Calibration Services Austin Now Accredited for ISO 17025 Calibration 124
6.24 Calibration Service Updates from Lambda Calibration 124
6.25 Agilent Technologies Announces Z540.3 Calibration Service 125
6.26 InnoCal Expands Calibration Capability 125
6.27 National Center for Quality Calibration successfully completes ISO/IEC 17025 and expands scope. 126
6.28 COX Flow Measurement Named Commercial Calibration Laboratory for Sandia National Laboratories 126
6.29 Tektronix Achieves Two-Millionth Instrument Calibration 127
6.30 Mesa Labs Acquires The Bios International Flow Calibrator Business 127
6.31 New Instrument Calibration and Maintenance Software From GE 128
6.32 TRESCAL strengthens its calibration capabilities in High Frequency 129
6.33 Tektronix Service Solutions to Manage Calibration and Repair at NXP Metrology Laboratories 130
6.34 CyberMetrics Hosts a New Series of Free Seminars and Webinars. 130
6.35 WIKA acquires Scandura 131
6.36 Tektronix Service Solutions forms Relationship with Rohde & Schwarz for Calibration Services 131
6.37 WIKA acquires DH-Budenberg 132
6.38 Arabcal Achieves ISO Certification 132
6.39 DOST-PSTC Batangas pushes limits in calibration 132
6.40 Senova Systems Creates Calibration Free Pipette 133
6.41 ETAS and Kvaser Sign Partnership Agreement 134
6.42 Keithley Announces New KeithleyCare Repair and Calibration Service Plans 134
6.43 National Test Equipment Accredited to ISO 17025 135
6.44 Taylor Hobson issue their 50,000th UKAS Certificate 136
6.45 IndySoft's Instrument Calibration software can now be accessed over the Internet 136
6.46 IET Labs Purchases the 1900 Series and 7600 Plus Precision LCR Meter Lines from QuadTech Inc. 137
6.47 AMECaL Calibration Company Moves into Instrumentation Sales 137
6.48 Agilent Enhances Singapore Calibration 138
6.49 Atlas Copco to acquire German calibration specialist 138
6.50 ABB opens new UK Instrumentation Service Centre 139
6.51 Major Calibration System Upgrade for No. 4 Defense Contractor 139
6.52 Tektronix Launches Next Generation of Calibration Pricing 139
6.53 Apache Awards NEL Contract for North Sea Oilfield Meter Calibration 140
6.54 Laboratory Testing Inc. (LTI) now offers Electrical and Temperature Calibration 140
6.55 Transcat Expands Pressure Calibration Capabilities and Automation Programming 141
6.56 Tektronix Receives A2LA Accreditation in Japan, China for ISO 17025Calibration Standard 141
6.57 UNBS fuel tank calibration services start 142
6.58 Fluke Calibration expands its Priority Gold CarePlans to cover temperature and pressure instruments 143
6.59 Self-Calibrating Sensors for Building Energy Efficiency 143
6.60 Comprehensive Solution for Pipette Calibration Management 144
6.61 Trescal Opens Six New Calibration Laboratories 144
6.62 Transit Level Clinic Becomes Authorized Leica Geosystems Repair Center 145
6.63 SGS Acquires U.K.-Based Emics Ltd For Undisclosed Sum 146
6.64 Elektron to sell ASL brand to WIKA 146
6.65 Problems found in Maryland work zone speed cameras 146
6.66 Tektronix Achieves Significant Growth in Global Service Capability During 2012 147
6.67 Frank Peszka Promoted to Director of Quality at Laboratory Testing Inc. 148
6.68 e2b teknologies Earns Sales Certified Silver Award for 2012 149
6.69 Official highlights metrology laboratory 149
6.70 Transcat Reports 6.4% Increase in Revenue for Fiscal 2013 Second Quarter 150
6.71 Norbar Offers Torque Calibration on Four Continents 151
6.72 Emerson and Beamex combine expertise with advanced calibration and asset management package 152
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