California, Georgia, Kansas, Ohio, Texas, Utah Come Out on Top in Review of State-Run Insurance Websites

Aug 16, 2011, 12:37 ET from

AUSTIN, Texas, Aug. 16, 2011 /PRNewswire/ -- The state insurance department websites in California, Georgia, Kansas, Ohio, Texas and Utah do the best job of giving consumers access to critical insurance information, according to an review of state-run insurance websites across the country.


Each of these websites is easy to navigate and provides a way for consumers to perform such tasks such as comparing auto insurance premiums, filing a complaint against an insurance company or reporting insurance fraud.

On the other hand, dozens of state insurance department websites provide minimal or outdated information regarding complaints against insurers, make it difficult to file an online complaint or send consumers to a third-party website to report fraud. Furthermore, some of the worst websites don't let consumers do comparison shopping for auto, home or renter's insurance.

Robert Hunter, the Consumer Federation of America's director of insurance and a former Texas insurance commissioner, says his consumer advocacy group has been studying state insurance websites for 15 years. Hunter says the states' insurance sites are getting better, but overall they're still a work in progress.

"We are getting all the pieces in place, and now we are trying to push for convenience," Hunter tells "We want all the state insurance websites to give you everything on the same site and not refer you to someplace else."

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About provides consumers with a free, easy way to shop for and compare insurance quotes online, and delivers information about auto, home, health and life insurance and other types of insurance.

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Media contact:
John Egan
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