Call Center Software Provider simplyCT Releases Q1 Premise-2-Cloud Trade-in Program

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Feb 01, 2012, 08:00 ET

NEW YORK, Feb. 1, 2012 /PRNewswire/ -- simplyCT, provider of Virtual Contact Center Solutions has launched a Premise-2-Cloud trade-in program running throughout Q1 2012. The cloud based platform is offering businesses migrating from on-premise legacy phone systems to the cloud, their first 60 days of service at no cost.

In its continued commitment to advancement in the industry, simplyCT encourages existing and new call centers to reserve capital and adopt SaaS model, web based applications in favor of on-premise technology.

"It is a given that cloud-based technology affords significant cost reductions. Now is the time for businesses to realize the flexibility and reliability of hosted solutions when compared to on-premise technology," said Hagay Elyakim, V.P. of Sales and Marketing.

Referencing the recent ICMI whitepaper 'Cloud Cover for the Call Center' as a focal point of insight into what businesses stand to gain by migrating to cloud, Elyakim went on to say:

"In addition to benefits like on-demand pricing, and reduced technology and operating costs, existing call centers will experience improved functionality, which is - undoubtedly one of the greatest advantages. Often we see successful businesses with first rate offerings and strong online presence limited by outdated phone technology. It fails in terms of the functionality required to meet service level expectations. On the flipside, when technology keeps up with and even exceeds service level requirements, a business is on course for positive growth."

As the first initiative on simplyCT's 2012 agenda, the Premise-2-Cloud trade-in program is running from January through to the end of March.

"According to Frost and Sullivan, the North American Hosted Call Center Market is estimated to grow from approximately $400 million to more than $1.5 billion by 2015. We are challenging more businesses to participate in this growth by taking a cost effective leap from their old telephone systems to a more productive, reliable solution. Our trade-in program is straightforward and simple: we will waive all set-up fees and deliver free service for a 60 day period to any company that signs up for our program throughout Q1, 2012. This is an unprecedented offer and without a doubt, the most cost-effective way to move to the cloud. Businesses that aim to serve customers better than their competition should seize this opportunity," added Elyakim.

simplyCT has assigned a dedicated Professional Services team to support and facilitate the needs of all businesses participating in the Premise-2-Cloud trade-in program.

"Making it easy for businesses to transition is at the core of what we do. With no hardware to purchase, install or maintain, migration to the cloud is fast, stress-free and savings can be realized off the bat. In many cases organizations are up and running within a couple of business days. We are transitioning new customers every day and it is encouraging to see businesses of any size from practically all industries benefit from the simple scalability offered by simplyCT," said Yehuda Reuven, EVP COO.

For more details visit http://www.apps.simplyct-offers.com/Premise2Cloud.html

About simplyCT:

simplyCT.com is a Virtual Call Center platform.

Our innovative end-to-end online web application enables businesses to launch an out-of-the-box cost effective call center solution according to business needs.

simplyCT.com enhances the customer experience through highly effective multi-communication channels and features inbound, outbound and blended queues.

The simplyCT platform delivers flexible, reliable call center functionality that supports businesses in providing high standards of service to their customers.

By signing up with simplyCT , more and more companies are benefiting from the clear advantages offered by a cloud based call center solution.