WESTLAKE VILLAGE, Calif., May 16, 2013 /PRNewswire/ -- CallSource, the industry leader in call tracking and lead management solutions, today announced the release of CallShield, a proprietary, cloud-based service that automatically blocks telephone hacking attempts and computer-generated spam calls.
CallSource invented CallShield in response to a surge in telephone hacking that is plaguing businesses, worldwide. Telephone hacking is a multi-billion dollar problem involving organized crime, where hackers use computer programs to dial toll-free and local telephone numbers, searching for unattended business phones. Once inside, the criminals can sell discount overseas calling cards that cost the criminals nothing, sticking the owners with the bills.
In addition to telephone hacking, automated spam calls have become such a nuisance that the FTC offered the public a $50,000 prize for the best solution to block them. Unfortunately, the winning solutions do not appear to be effective against hackers or spammers sophisticated enough to "spoof" the originating caller's phone number.
"We were witnessing tens of thousands of spam and hacking calls per day to toll-free and local numbers," said Elliot Leiboff, chief strategy officer. "Since there was no solution available, we invented one to protect our clients from huge potential losses to hackers and spammers. We are proud that we can provide our clients with peace of mind from such attacks, while upholding our reputation as the industry leader."
CallSource will provide CallShield at no extra cost to their customers, ensuring that their phone systems remain spam/hack-free.
CallSource has been the industry leader in call tracking and lead management solutions for more than 20 years. Based in Westlake Village, California, CallSource offers customized solutions, including call tracking, call recording, vanity numbers, and telephone performance analytics that help businesses increase sales and profits. CallSource serves multiple industries, including automotive, home services, media, and healthcare, as well as numerous Franchise businesses. For more information about the company, visit CallSource.com.