Capital CFDs No 1 in Satisfaction for Spreads, Commissions & Customer Service
28 Aug, 2012, 05:00 ET
SYDNEY, August 28, 2012 /PRNewswire/ --
Ultra tight Forex Spreads, $5 commissions for ASX share CFDs, a solid mobile app and brilliant customer service mean Capital CFDs' clients were the happiest with the service provided in these areas.
Capital CFDs has firmly positioned itself at the top of satisfaction league tables among CFD brokers in the Australian market, earning six first places in satisfaction among their clients, positioning Capital CFDs as the best provider for those looking for ultra tight spreads, low commissions and great customer service.
According to the latest Investment Trends May 2012 CFD Report, Capital CFDs earned the top ranking in the following areas:
- 1st - Value for money
- 1st - Spreads
- 1st - Commissions
- 1st - Customer service
- 1st - Ease of transferring funds
- 1st - Smartphone/tablet platform/app
Head of Sales and Marketing for Capital CFDs Australia Ashley Jessen noted he was delighted with the results considering the short time Capital CFDs has been in the Australian market, having established their operation in October 2010.
"Winning awards is not unusual for our UK based head office, whose profile is well established, servicing over 70,000 traders globally, but this is a first for the Australian operation and shows the hard work our local team have put in," Ashley Jessen said.
"Forex traders in particular love the fact that we fix our Forex spreads 24 hours a day starting at 0.8 pips, allowing them to know at any point what their spreads will be. Even during major news items, like the nonfarm payrolls, our spreads remain fixed, which has proven quite popular among our active clients," Mr Jessen said.
"Our goal when we launched our Australian operation was to leverage the success of our parent company (London Capital Group, who are listed on the London Stock Exchange) by providing ultra tight spreads across Forex, Indices and Commodities and it looks like we have achieved that goal."
"In addition to tight spreads and $5 minimum ASX share CFD commissions, we have placed a large emphasis on customer service with both English and Chinese speaking support. New traders and experienced traders alike need to know for sure that the company they are dealing with is able to support their trading needs and when issues arise, you want to be able to get answers and support straight away."
"Finally, an area that has become increasingly important among Forex and CFD traders is the protection of client money and Capital CFDs ensure strict regulatory controls to ensure the safety of client funds. All client monies are segregated and no client funds are used for operational activities, meaning we do not use client funds to hedge client positions or to hold as margin with our clearing counter parties. We also received firm confirmation from our clients who voted us Number 1 for ease of transferring funds into and out of their account," Mr Jessen said.
For more information on Capital CFDs and to experience ultra tight Forex spreads, great value for money and excellent customer service, go to http://www.capitalcfds.com.au
Capital CFDs is a trading name of London Capital Group Pty Limited and is fully owned by London Capital Group Holdings Plc which is listed on the London Stock Exchange. London Capital Group transacts over 30,000 trades each day and has over 70,000 clients globally. Capital CFDs is regulated by ASIC under AFSL 364264
While Capital CFDs attempts to ensure that the information herein is accurate at the date the information was produced, however, Capital CFDs does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of any of the information provided herein and under no circumstances are they to be considered an offer, solicitation to invest or be construed as giving investment advice.
SOURCE Capital CFDs
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