Capital One Bank Named One Of America's Best Banks By MONEY® Magazine

MCLEAN, Va., Nov. 7, 2013 /PRNewswire/ -- Capital One Bank has been named one of the "Best Midsize Banks" in MONEY^® magazine's annual "Best Banks in America" feature in the November issue. Capital One Bank's Spark Business Unlimited Checking also was recognized by MONEY for the "Best Business Checking for Established Businesses."

"This is great news. At Capital One Bank, our goal is to provide our customers with exceptional value and a great banking experience," said Jonathan Witter, President, Retail and Direct Banking at Capital One. "It takes a lot of hard work to build simplicity and excellence into the same banking experience; to be recognized as one of 'America's Best Banks' by MONEY is encouragement to us that we are doing things right."

Capital One Bank was one of four banks chosen as "Best Midsize Banks," with midsize banks being defined as those with fewer than 1,000 branches. Capital One Bank's free High Yield Checking account was recognized for having no out-of-network ATM fees and an APY "higher than any other brick-and-mortar surveyed." MONEY also highlighted the Smart Savings account and said Capital One Bank is a winner because "no other physical bank surveyed offered account terms as good as these."

Additionally, Capital One's new Spark Business Unlimited Checking was named the best checking account for established businesses, listing no caps on free transactions, free wire transfers and next day access to funds as key differentiators. Spark Business offers small businesses a range of innovative product solutions designed for the unique needs of small business owners, along with the support, value and control to help them succeed.

In 2012, Capital One Bank earned the distinction of being the best bank for standalone checking accounts in the MONEY "Best Banks in America" feature. It was chosen as a winner for its "checking accounts that come with impressive extras."

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company whose subsidiaries, which include Capital One, N.A., and Capital One Bank (USA), N.A., had $206.9 billion in deposits and $289.9 billion in total assets as of September 30, 2013. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has more than 900 branch locations primarily in New York, New Jersey, Texas, Louisiana, Maryland, Virginia and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.

Capital One Bank offers great rates on a variety of savings accounts, checking accounts, money market accounts and certificates of deposit. Customers enjoy convenient and secure access to their accounts and our service representatives via online, phone or by visiting a bank branch. Capital One has 929 branches in eight states and Washington, D.C.

METHODOLOGY: 

MONEY looked at the 40 biggest retail banks by consumer deposits and number of branches, plus the 15 biggest online banks and three biggest credit unions by deposits, according to financial services consulting firm Novantas. Banks with more than 1,000 branches were in the running for Best Big Bank, while those with fewer were up for Midsize. All banks surveyed were candidates for best customer experience, business accounts, app, and standalone accounts.

The top consideration for checking picks was maintenance fees and ease of waiving them, followed by other charges, restrictions, and perks, like interest. For savings and CDs, MONEY weighted rates first, followed by fees, minimums and other rules. For customer experience, we looked at the availability of service; for mobile, breadth of features and ease of use. As a tiebreaker, MONEY used data from independent customer service studies.

SOURCE Capital One Bank