Carmel: Ahead Of The Technology Curve

World's largest limo service focuses on customer service while they make travel easier for their clients through advanced technology

Nov 04, 2013, 10:01 ET from Carmel Car and Limousine Service

NEW YORK, Nov. 4, 2013 /PRNewswire/ -- The process is simple: Customer calls for a car. Carmel Car and Limousine Service arrives on time and takes them comfortably and safely to their destination at an affordable price. End of story.

Not quite. Behind the scene of this simple scenario there's a CEO whose enlightened leadership - together with his team of computer experts, transportation managers and logistics personnel around the world - makes it all happen. He's Avik Kabessa, CEO of Carmel Car and Limousine Service, the largest limousine service in the world.

"It's Carmel's cutting edge technology, with a focus on customer convenience and satisfaction, that is keeping Carmel Car and Limousine Service ahead of the technology curve," said Kabessa.

Kabessa points to their automated dispatch systems, on-line booking and the Carmel App, a "Top Pick" at T-Mobile. It tells you where you are and shows your location on the iPhone/Android Smartphones phone screens. It shows you the cars that are within minutes from you so you know instantly that you can get a ride quickly - without having to guess about car availability. "All a person needs to do is to decide if they need Carmel NOW or Carmel LATER and tell Carmel where they want to go, where they are now and the type of car they want. You can even see your car as it approaches you on your iPhone or Android phone screen," said Kabessa.

"We've combined our ambition and commitment to technology, our close working relationships with each other and with our affiliates in more than 300 cities around the world to make Carmel the undisputed world leader in the car and limousine industry. And, our strategic agreements with major airlines allows Carmel's passengers the opportunity to earn airline miles for every dollar spent with Carmel," Kabessa added.

"When Carmel says 'We'll be there for you,' we mean it," said Kabessa. Carmel has built a reputation by "Being on Time, All the Time" and offering "A Limo Ride at a Taxi Price."  They have done this by offering a substantial fleet of vehicles to meet every transportation need staffed by highly trained and professional drivers who know the ins and outs of their territory.

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SOURCE Carmel Car and Limousine Service