CCC Introduces Redesigned CCC® Repair Methods, Featuring Enhanced OEM Data

CHICAGO, March 30, 2021 /PRNewswire/ -- CCC Information Services Inc. (CCC) announces today a redesign of CCC® Repair Methods, launching the solution with General Motors (GM) as the first OEM. CCC Repair Methods now includes OEM repair procedures displayed as the OEM presents information in its own repair procedure guides. In addition, CCC Repair Methods includes a new user interface, allowing estimators and technicians to perform dynamic searches across all repair procedure information with the most relevant results prioritized for easy access.

"We're excited to launch our redesigned CCC Repair Methods solution," said Mark Fincher, vice president, market solutions, CCC. "With increasing vehicle complexity, having procedure data available as developed by the OEM can help repairers be confident that they are accessing complete, timely information. We are excited to bring this new capability to market with GM and are committed to growing the list of OEMs we support with this new functionality."

CCC Repair Methods has always connected repairers to OEM procedures as estimates are written, making it easy to identify the necessary operations required to repair the vehicle properly. With the new user interface and powerful new search capabilities, estimators and technicians can now quickly navigate to the most relevant procedures for the specific vehicle. The new enhancements break down today's complex vehicle information in a more consumable way, making it easy to search for information and research procedures. 

"I love the updated Repair Methods in CCC ONE," said Andrew Hill, Shop Manager at Sherrill's Paint & Body in Birmingham, AL. "I can get to the information I need quickly and navigating between sections is so simple. If I am looking at procedures for a quarter panel and need to swap over to a door, it's just point and click. Great tool for us."

Added Fincher, "Our customers continue to tell us that they are spending more time than ever researching repair procedures. It's not uncommon for shops to spend two hours or more researching the necessary procedures for a single job. Our next generation Repair Methods solution is designed to make sure repairers can access information as quickly and easily as possible, helping them to provide complete, safe, and timely repairs, every time."

GM data and solution enhancements are included upgrades to existing CCC Repair Methods users and are available in the latest release.

Learn more about CCC Repair Methods.

About CCC

CCC is a leading SaaS platform for the multi-trillion-dollar P&C insurance economy powering operations for insurers, repairers, automakers, part suppliers, lenders, and more. CCC cloud technology connects more than 30,000 businesses digitizing mission-critical workflows, commerce, and customer experiences. A trusted leader in AI, IoT, customer experience, network and workflow management, CCC delivers innovations that keep people's lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

CCC and the CCC logo are registered trademarks, and CCC ONE is a trademark, of CCC Information Services Inc.

SOURCE CCC Information Services Inc.

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