CERTIFY Health and Aila Technologies team up with Brookline Dental Specialists to simplify patient experience

The collaboration will help Brookline Dental Specialists modernize front desk operations and deliver a check-in experience aligned with today's tech-forward patients.

BROOKLINE, Mass., May 27, 2025 /PRNewswire/ -- Brookline Dental Specialists, a modern dental practice known for its commitment to cutting-edge technology and personalized care, has partnered with CERTIFY Health and Aila Technologies to deliver a streamlined self-service check-in experience designed to meet the expectations of today's digital-first patients. Through the integration of CERTIFY Health's digital intake platform with Aila's intuitive iOS-based kiosks, Brookline Dental Specialists has replaced traditional paper forms and front desk friction with a fast, user-friendly workflow. The result: reduced administrative burden, shorter wait times, and a more welcoming, efficient experience for patients and staff alike.

Meeting the Needs of the Modern Patient

With over 70% of its patients under the age of 35, Brookline Dental Specialists recognized the importance of aligning its front desk operations with the expectations of a younger, tech-savvy audience. "Adopting technology like this isn't about replacing people—it's about enhancing how we deliver care," said Dr. Mariam Ghavamian, Orthodontist and Owner of Brookline Dental Specialists. "With a young, tech-native patient base, it's important for us to meet them where they're most comfortable. This system not only streamlines the process but helps us focus on what really matters—clinical care and patient relationships."

The self-service check-in solution allows BDS's front desk team to shift away from manual processes and instead prioritize more impactful patient interactions.

A Scalable Model for DSOs and Group Practices

"As more DSOs and group practices seek to modernize intake without losing the personal connection, our goal at CERTIFY is to make that transformation simple, scalable, and impactful. Brookline Dental is a great example of how the right technology can align operational efficiency with patient-first care," said Kevon Kothari, CEO and President of CERTIFY Health.

"Digital transformation at scale has been a longstanding challenge for practices and DSOs—especially when legacy systems come with high costs, limited flexibility, and complex deployments," said Matthew Kowalczyk, CTO of Aila Technologies. "By building on iOS and leveraging the iPad's best-in-class cameras and processors, Aila delivers advanced vision-based automation that removes those barriers. We're enabling DSOs to launch scalable, digital front door solutions that are fast to deploy, easy to manage, and powerful enough to support the evolving needs of modern dental practices."

Looking Ahead

This collaboration reflects a growing commitment across healthcare to adopt modern, patient-focused solutions that are both scalable and sustainable.

Brookline Dental Specialists continues to lead by example by integrating forward-thinking solutions that support both operational excellence and patient satisfaction. Their approach offers a blueprint for other practices looking to modernize while maintaining a personalized touch. CERTIFY Health remains focused on being the go-to digital intake platform for healthcare providers—offering secure, compliant, and highly adaptable solutions that integrate easily with existing systems, simplify onboarding, and address the real-world pain points providers face daily.

Aila Technologies brings enterprise-grade, purpose-built hardware to the partnership, offering unmatched scanning capabilities, flexible configurations, and rapid deployment—ideal for healthcare providers seeking to modernize without complexity. Their commitment to partnering with leading software providers like CERTIFY Health enables practices to adopt modern solutions quickly and cost-effectively.

About Brookline Dental Specialists
Brookline Dental Specialists is a modern practice based in Brookline, MA, focused on delivering high-quality dental care enhanced by cutting-edge technology and personalized patient service.

About CERTIFY Health
CERTIFY Health provides secure, scalable, and user-friendly digital check-in and intake solutions for healthcare providers across the U.S., helping streamline front desk operations and elevate patient experiences.

About Aila Technologies
Aila Technologies powers vision-based automation with enterprise-grade hardware and mobile-ready scanning that transform patient intake and front desk workflows. Designed for seamless iOS integration and rapid deployment, Aila delivers intuitive self-service experiences without the cost or complexity of traditional systems—making it easier for healthcare providers to modernize at scale.

SOURCE CERTIFY Health