Colorado Department of Human Services takes modular approach to upgrading case management technology serving at-risk children and families statewide
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FAIRFAX, VA, March 15, 2017 /PRNewswire/ - CGI (NYSE: GIB) (TSX: GIB.A) today announced its selection by the State of Colorado to lead the next two phases of the modernization of its Trails system, the state automated child welfare information system used primarily by employees with the CDHS divisions of child welfare and youth corrections and 64 county human and social services departments serving at-risk populations statewide.
Accessed by approximately 6,000 users through 87 unique interfaces, Trails integrates with 11 other state systems that track child abuse and neglect cases, care provider licenses, children and youth in the Youth Corrections system, foster and adoptive services and data required to gauge program effectiveness and adherence with government safety standards. Leveraging its ModernSI approach, CGI was previously selected to lead phase one of the project, modernizing the foundational Intake and Resource module, and will continue this work while undertaking the next two phases of the Trails system modernization.
"Trails is the backbone of Colorado's child welfare system. The existing, 13-year-old system is a critical component in desperate need of a major overhaul," said Dr. Robert Werthwein, Director for the CDHS Office of Children, Youth and Families. "Partnering with CGI, this modernization will improve caseworker productivity, reduce data duplication and redundancy and streamline intake processes."
This Trails modernization project will rebuild the system using web technology over a two year period through an innovative phased roll out approach unprecedented in the field. Caseworkers will begin to see changes and improvements long before the project is fully complete. Modernization will also make the system mobile-friendly, with a new mobile platform that uses cameras and GPS location capabilities, and remote system integration and secure access management – allowing workers to document cases offline and synch to the Trails system at their convenience.
"Our solution is focused on prioritizing the needs of caseworkers, agency users, providers, and most importantly, the children and families of Colorado," said Dave Delgado, Senior Vice-President, U.S. West Operations, CGI. "End users of Colorado's Trails system are ready for new technology that will digitally transform the way they do business by eliminating duplicate data entry, providing simple navigation, granting access to mobile technology and providing enhanced reporting. Most importantly, caseworkers want a tool that allows them to ensure the health and safety of Colorado's children and respond quickly when emergencies arise."
Reflecting CGI's experience on similar projects, the Trails solution also includes upgrades to the Assessment/Commitment and Case modules and will leverage existing technology investments, use industry-proven software and follow agile processes to deliver modular functionality throughout the project. The approach aligns with the Comprehensive Child Welfare Information System (CCWIS) regulations set by the Administration for Children and Families (ACF).
"To the team supporting this project, safeguarding the health and well-being of Colorado's children and families takes on a personal dimension," said Delgado. "With a CGI workforce of nearly 300 living and working in Colorado, the services supported by Trails could well impact our own families, friends, neighbors and communities. We are proud to have been selected for a project so vital to the State of Colorado and the people it serves."
Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services firm in the world. Approximately 68,000 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe and Asia Pacific, leveraging a comprehensive portfolio of services, including high-end business and IT consulting, systems integration, application development and maintenance and infrastructure management, as well as 150 IP-based services and solutions. With annual revenue in excess of C$10 billion and an order backlog exceeding C$20 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Website: www.cgi.com.
SOURCE CGI Group Inc.