ChatID enables retailers to incorporate brand product experts

NEW YORK, May 7, 2015 /PRNewswire/ -- Consumers are now able to connect directly with authentic brand experts at any stage during their purchase journey, without leaving the retail channel. As a true SaaS platform, our solutions seamlessly integrate with existing chat tools to create a network for retailers and brands to directly improve the customer experience and increase sales.

With the ChatID solution brands have seen more than 300% conversion lift and 22% increase in average order value across major US retailers; validating that consumers are more likely to buy when they receive accurate product information directly from the brands' product experts.

Since bringing Chatbar to market mid-2014, the largest global retailers and brands have chosen ChatID, including seven of the Fortune 100.

Retailers leverage brand product expertise in order to increase retail conversion and create operational scale. The most recognizable US brands in the market today are teaming up with these retailers to impact consumers throughout the purchase journey, something they were only able to do via their own site until now.

Optimize the Mobile Experience with Chatbar Mobile

Chatbar Mobile brings the ChatID experience to mobile devices, allowing customers to connect with brands anywhere, anytime. Consumers can now initiate conversations on their mobile device with their favorite brands and ask specific questions directly via mobile retail sites.

About ChatID

ChatID is headquartered in New York City, with offices in San Francisco and Austin.

Get in touch with ChatID via email [email protected] or call (646) 494-5678. We're happy to assist with any request you have.

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SOURCE ChatID

Related Links

http://www.chatid.com