CHICAGO, April 30, 2015 /PRNewswire/ -- Excel Mobile Massage (EMM) is a new company that caters to the busy lifestyles of Chicagoans desiring a massage on their terms.
"We see a real opportunity in Chicago to create a better massage experience for customers. People expect technology to make their lives simpler. Clients want the convenience to book online or on an APP. They shouldn't have to fight traffic to relax, so we come to them," says Karen Ehlers, EMM Co-President.
Massage demographics have drastically changed in the last decade. Clients are no longer just women booking spa days. More men get massages, and people are incorporating massage into their health and wellness plans. According to the American Massage Therapy Association, last year 54% of adult Americans received a massage for medical or health reasons. 92 percent believe massage is effective in reducing pain.
"Our clients use massage to address a variety of issues: chronic illness, sports injuries, or just to decompress. That's why our therapists are trained to deliver any kind of massage," says Scott Sosne, EMM's Co-President, 25 year Licensed Massage Therapist.
"We've eliminated the tedious stressful parts of booking a massage by using digital tools to focus on client convenience," says Ehlers. She and Sosne highlight EMM's service enhancements:
Embrace Technology: Clients don't want to fill out a form, and then wait for a call. EMM sends an email confirmation with receipt immediately after booking, and an opt-in for appointment reminders.
Tip Included: After a massage, clients want to stay relaxed, rather than deal with an awkward tip. EMM includes a 15% gratuity in all of its pricing.
Excel Mobile Massage launched in 2015 with a mission to make massage convenient and stress-free for today's busy, need-it-now clients. EMM delivers massages in homes and hotels in Chicago and the Western suburbs. EMM also offers chair massages for parties, sporting events, corporate team-building and appreciation events, and college wellness programs. EMM's highly qualified therapists are interviewed, background checked, insured, licensed and certified. EMM's Feel Good – Do Good campaign donates one dollar to cancer charities for every massage booked, and EMM offers senior and Veteran discounts.
SOURCE Excel Mobile Massage