SAN FRANCISCO, Oct. 13, 2021 /PRNewswire/ -- Chorus.ai, a ZoomInfo company and Conversation Intelligence platform leader, was recognized today as a strong performer in The Forrester Wave™: Conversation Intelligence, Q4 2021 report by leading global research and advisory firm Forrester Research, Inc. Evaluated according to 24 criteria, Chorus earned the highest score possible in the following categories:
Sales Performance Measurement
Sales Modeling and Forecasting
Ease of Use
Product and Technology Innovation Roadmap
According to the report, "While all B2B conversation intelligence providers have focused on video to support working from home during the pandemic, Chorus.ai, acquired by ZoomInfo, stands out above the rest. It added differentiated features, such as linking video conversations to corresponding [presentation] slides using keyframe detection." The report also notes, "Chorus.ai is a great choice for B2B organizations looking to use a product with a strong focus on providing advanced postcall CI capabilities."
"Enterprise revenue teams have hundreds or even thousands of conversations daily without truly understanding what is happening in those interactions," said Chris Hays, President and Chief Operating Officer of ZoomInfo. "Conversation Intelligence helps revenue leaders unlock growth through understanding the voice of the customer. This leads to stronger team performance, deal acceleration, more accurate forecasts, and stronger go-to-market strategies. We believe being named as a strong performer in this Wave validates what our customers say about the impact Chorus has on their business."
To view a copy of the Forrester Wave™: Conversation Intelligence Q4 2021 report, please visit Chorus.ai.
About Chorus.ai Chorus is the leader in Conversation Intelligence and an integral part of ZoomInfo's (NASDAQ: ZI) leading modern go-to-market software, data, and intelligence for more than 20,000 companies worldwide. Chorus' Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice of the customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-100%.