PLEASANTON, Calif., April 20 /PRNewswire/ -- IBM, HP, P&G, Amazon, Sykes, Emerson, Amway, Schematic and many others have decided on Costa Rica as the near-shore location for their successful Shared Services, Back-office, Engineering, Media & Entertainment, Software Development, Architecture & Design, and Contact Center operations to serve North and South America as well as the rest of the world.
Bilingual labor pool. World-class education system. Cost savings. Safety. Political and economic stability. Cultural affinity. Real time collaboration... Costa Rica's comprehensive value proposition has attracted companies globally for the establishment of their strategic services centers.
Join us in this webinar on May 4th, 2010, at 2 p.m. ET / 11:00 a.m. PT to obtain firsthand insights of the opportunities Costa Rica offers, from experts who have evaluated and experienced its potential.
We will feature Align Technologies' case study as an example of the country's proven track record, through this industry leader's direct experience with their right-shore, multidisciplinary captive operation in Costa Rica. Ted Callaghan, Vice President & General Manager - Customer Facing Operations, will share his experiences and answer questions. Ted joined Align Technology in July 2003. He is responsible for ensuring operational excellence and continuous improvement at the Customer Facing Operations Facility in Costa Rica. Over the past 7 years Ted has built a solid operational team and has led the organization to consistently exceed the performance goals. In 2009, Ted led the successful effort to expand the operation in Costa Rica to include several customer-facing functions.
We will also feature the globally renowned author, speaker and consultant, Atul Vashistha. Consulting Magazine named Atul as one of the "Top 25 Most Influential Consultants" in 2006 and "Top 6 IT Powerbrokers" in 2004. HRO Today named him a HR Outsourcing Superstar five years in a row from 2004 through 2010, and FAO Today named him a Superstar from 2007 through 2009. Atul is the Founder & CEO of Neo Advisory (Formerly neoIT) and Neo Group. He is also the author of the bestsellers, Outsourcing Wisdom, Globalization Wisdom and The Offshore Nation.
"Despite the ongoing economic crisis, the outlook for outsourcing remains optimistic. Organizations continue to adopt outsourcing as a business strategy and an effective optimization and transformation lever to help them mitigate the current financial and competitive challenges. As a consequence of increased adoption of outsourcing, the global sourcing landscape has been undergoing changes and many global locations are evolving to serve specific needs of organizations that embark on their globalization journey or evolve as mature globalizers. Costa Rica is in an envious position and its rich talent and proven infrastructure make it an attractive destination for services operations," says Atul Vashistha, Founder and CEO at Neo Advisory, Best Outsourcing Jobs and Neo Group.
This webinar is sponsored by CINDE, the Costa Rican Investment Promotion Agency.
The Costa Rican Investment Promotion Agency (CINDE) is a private, non-profit and apolitical organization. During its 25 years, CINDE has attracted more than 200 companies to Costa Rica, including worldwide leaders such as Intel, Western Union and many others.
To register for the webinar, please go to: https://www1.gotomeeting.com/register/700815224
"Near Shore Location: Costa Rica"
Attractive Destination for Multifunctional Operations
May 4th at 2pm ET/11am PT
SOURCE Neo Advisory