NEW YORK, Jan. 30, 2018 /PRNewswire/ -- CipherHealth's automated patient engagement platform has received the highest overall score and was recognized as the #1 performer for patient outreach in the 2018 Best in KLAS: Software and Services Report.
Healthcare leaders rely upon the Best in KLAS Report to shape their decisions and improve the healthcare experience for their patients and employees.
"This award is a true testament to the importance that patient engagement plays in the success of providers of acute, post-acute and ambulatory care through effective and timely outreach," said Alex Hejnosz, Co-Founder of CipherHealth. "We're honored to receive this recognition from our clients for our efforts to continuously exceed expectations and deliver the best solutions to improve the patient journey."
The Category Leader designation is reserved for vendor solutions that lead select market segments in which at least two products meet a minimum level of KLAS Konfidence.
"Category Leader is more than a ranking. It is a recognition of vendors committed to delivering superior solutions," said Adam Gale, President of KLAS. "It gives voice to thousands of providers who are demanding better performance, usability and interoperability in healthcare technology."
CipherHealth scored significantly above market average for key performance indicators, including Overall Product Quality, Proactive Service, and Ease of Use in KLAS' latest Patient Communications report. The company stood out in its ability to drive positive tangible outcomes (such as reducing avoidable readmissions) using post-discharge follow-up calls that allow its clients to identify at-risk patients and help other patients schedule and keep follow-up appointments.
KLAS is a data-driven company on a mission to improve the world's healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance.
Since 2009, CipherHealth has been innovating and delivering products to help providers effectively and efficiently provide high quality care for their patients. By harnessing technology to improve patient outcomes and experiences across the continuum of care, CipherHealth and its suite of products focus on the evolution of patient-centered and data-driven healthcare.