Cisco Gold Certified Partner Nexus Selects Glowpoint Managed Services

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Feb 16, 2011, 08:30 ET

MURRAY HILL, N.J., Feb. 16, 2011 /PRNewswire/ -- Glowpoint, Inc. (OTC Bulletin Board: GLOW), a leading global provider of cloud-based, managed services for telepresence, video conferencing and collaboration, today announced that Nexus, a Cisco Gold Certified partner with a Master Specialization in Unified Communications, has added Glowpoint's Managed Services to its Unified Communications and Collaboration services portfolio.

As part of the partnership, Nexus will integrate Glowpoint's managed services into its portfolio through a wholesale arrangement. "We selected Glowpoint's services as we believe it to be the most comprehensive offering in the industry, enabling us to support our growing base of UC customers looking to receive telepresence and video collaboration management capabilities," said Tom Lyon, Nexus Vice President of Managed Services. "Glowpoint's managed services were selected to enable us to maximize our customer's existing technology without launching large capitalization projects. This will help our customers achieve greater environmental and cost benefits by utilizing more impactful collaboration technologies than traditional travel, and will ultimately bring about broader adoption of telepresence and video technologies."

For Nexus, Glowpoint's service platform allows them to scale and access critical knowledge and expertise in fully managing telepresence and video collaboration environments. It also enables Nexus to reach out to existing UC customers and add telepresence and video collaboration to their existing UC deployments.

Glowpoint's SVP of Sales and Marketing, Stephen Vobbe, commented: "We are very excited to have Nexus join the Glowpoint wholesale partner program as they consistently demonstrate the highest level of technology integration and management excellence for their impressive customer roster. I am confident that our solution will help them enable their UC customers to fully incorporate telepresence and video communications into their UC environments."

Headquartered in Valencia, CA, Nexus has installed Advanced Technologies across every line of business to over 10,000 organizations. Nexus has the highest Advanced Technology attach rate of any national Cisco Partner in the U.S. and recently earned Cisco's U.S. and Canada Technology Excellence Partner of the Year and National Services Partner of the year, among other awards. Nexus is currently one of few partners to also hold a Master Specialization in Unified Communications and a Master Specialization in Security, in addition to their Gold Certified designation.

Nexus Highlights:

Leading provider of Unified Communications deployments
Experienced provider of Customer Interaction Solutions in the Contact Center, servicing over 12,000 agents worldwide
With years of industry experience, Nexus engineers have installed more than 600 Contact Centers to more than 500,000 users globally
Industry leader in Voice, Video and Web Collaboration and Conferencing solutions, supporting over 15 million minutes monthly
Installed over 50% of all Cisco TelePresence Units worldwide
Experience bringing in excess of 400 organizations into compliance to meet information security regulations

Glowpoint's channel partner program includes:

Comprehensive managed services portfolio for telepresence and video conferencing
Fully branded options for seamless integration into partner brand
Robust products, tools, training and exclusive online management tools
Industry-leading service level agreements and commitments covering performance, system availability, installation, maintenance, network management, and troubleshooting
Flexible options for service integration as well as options for level 1 or level 2 support

In addition to managed services, Nexus customers will have access to Glowpoint's Open Video™ technology platform, which offers telepresence, video and unified communications users a seamless way to meet and communicate across a broad range of systems, on differing carrier networks using a cloud-based infrastructure with connections into a host of global carriers to enable full business-to-business video capabilities.

Supporting Resources

About Nexus

Based in Valencia, CA, Nexus leverages its extensive experience and expertise to enable organizations to Connect, Collaborate, and Create. We do this by providing expertise in end-to-end technology solutions based on five distinct, yet complementary practices: Collaboration, Data Center, Borderless Networks, Business Video, and Managed Services. Nexus partners with industry leaders including Cisco, EMC, Microsoft, NEC and VMware to ensure its customers are provided the most comprehensive and competitive solutions. Nexus serves the private sector, from small business to the Fortune 500; and the public sector including local, state, and federal government. Additionally, Nexus has highly specialized vertical market practices including education, retail, hospitality, and healthcare where it has developed proprietary applications that turn unified communication into clinical workflow solutions. For additional information, please visit www.nexusis.com.

About Glowpoint

Glowpoint, Inc. (OTCBB: GLOW) enables video users to effortlessly and securely call one another regardless of their video technology or network. With unlimited, "open" access to Glowpoint's cloud-based, hosted-video infrastructure and services, video calling within – and between – companies is dramatically simplified. From full-featured telepresence and video conferencing suites to desktop video, Glowpoint supports customers around the world with 24/7 managed services that allow business professionals to enjoy "in-the-same-room" intimacy and cost savings. To see a video-in-the-cloud demonstration, and to learn more about how cost-effective and easy telepresence and video conferencing can be for your business, please visit http://www.glowpoint.com.