City Of Bradenton Successfully Outsources Email

WINTER HAVEN, Fla., Nov. 14, 2012 /PRNewswire/ -- Elephant Outlook, a global leader in email security and compliance, resolves issues burdening the City of Bradenton's email service by providing an efficient and secure cloud-based solution.

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After identifying the City of Bradenton's business needs and technical requirements, Elephant implemented a seamless migration of its email. For more than 5 years, they have successfully managed and protected the City's communication lifeline, while also improving efficiency and saving them money.

Elephant's cloud-based system ensures the City, which is located on the Manatee River on Florida's West Coast, can retain business continuity and alleviates their disaster recovery concerns. By moving email services to Elephant, the City's employees now have access from any computer, from home, or from their Smartphones.

Outsourcing also freed up IT staff previously tasked with retrieving emails to satisfy public records requests. Elephant designed an archiving solution to relieve this time-consuming process, and they better served the recipients by formatting the emails so they can be opened on any type of computer, without needing a specific version of Outlook.

Elephant delivers operations expertise and provides cost-effective service. Their team of experts responds promptly to the City's IT staff requests and works with them or the users directly to resolve issues.

When the City of Bradenton initially considered outsourcing its email, about 5 years ago, the process was still a new concept. They chose Elephant Outlook because they felt the outsourcer would value their business, and they have not been disappointed.

In describing their experience with Elephant, Bruce Williams, IT manager for the City of Bradenton, says, "I would say it's excellent. We've never had any problems. All the techs are easy to work with." They have partnered with Elephant in some testing, such as being one of the first clients they moved to the 2010 Exchange.

According to Williams, Elephant has set the bar for them to outsource other systems. "I don't think that we probably would have looked at outsourcing other things if we had not had such a great experience the first time doing email. It's just been wonderful." As issues, concerns, or ideas for improvement arise, Elephant continues to arrive at solutions to move their client forward.

Elephant Outlook is a leading email service provider and security compliance expert, serving public and private companies in the U.S. and around the world. Elephant Outlook's emphasis on security has earned it a high degree of trust from clients in the financial, healthcare, and technology industries, as well as government agencies, municipalities, law enforcement agencies, national security contractors, and the U.S. Department of Defense.

For information on how Elephant Outlook can manage and protect your business communications, call (800) 876-1422 or visit www.elephantoutlook.com.

SOURCE Elephant Outlook