HUTCHINSON, Kan., Nov. 18, 2016 /PRNewswire/ -- Where Oregon's Suislaw River meets the Pacific Ocean, the people of the modest Oregon Pacific Bank serve the region's residents and businesses according to a strict credo that vows to be equally mindful of their community, clients, shareholders and coworkers.
And according to Ron Green, the bank's president and CEO, that is not just a slogan. "We consistently measure every business decision and interaction by our credo's promise to deliver the outcome that best serves each person we impact in the bank and the community."
Unfortunately, Green found that the bank's core technology wasn't doing its part to support the credo standard. Years of neglect from the tech provider through poor service and lagging updates threatened the bank's ability to maintain their service expectations and competitive position in the community.
"We needed support but felt abandoned to fend for ourselves," says Green, adding, "We were an overlooked speck in a vast regime with tech that wasn't keeping pace."
As Green began to wonder what to do, he was inspired by a fellow Oregon banker who likened his own bank's core technology experience to the kind of relationship they had with their customers and community.
Says Green, "It occurred to me that to honor our commitment to the professionals and small businesses who look to us as a responsive, dependable partner in the economic health of our community, we needed a technology partner that would support us by the same credo standards we expect of ourselves."
That realization led Green and his team to consider core providers other than just the largest few, in a search that took them all the way to the Hutchinson, Kansas, headquarters of Data Center Inc (DCI) where Green says, "We finally found the like-minded partner we've needed and wanted for so long."
After thoroughly researching several companies and interviewing bankers, Green says that "Only DCI stood out with both the company culture and technology that matched our criteria, particularly the way DCI owners, directors and executives listen to their bank clients, follow through on commitments and evolve their technologies accordingly."
John Jones, DCI president and CEO says, "Oregon Pacific is a perfect addition to the DCI family as a bank that truly understands the value of community and putting people first."
Green was so confident he'd found the right technology partner that Oregon Pacific Bank agreed to a 10-year contract with DCI that will also save the bank several thousands of dollars up front.
But Green is quick to clarify that "I'm not a pipe dreamer. Making a core change is a big step. But you never know what you have to gain until you get out of your comfort zone and look at what else is out there to find a better relationship. The return and reward is worth it."
DCI is the developer of the award-winning iCore360® core banking software and related technologies for community banks nationwide. DCI is privately owned by a group of bank clients, with several clients serving as board members and user group leaders. In addition to iCore360® (available hosted or in-house), DCI offers integrated solutions for Internet and mobile banking, private ATM network and card management, teller automation, remote capture, custom analysis, risk/vendor management, managed IT and more. Among other awards, DCI has been named a 2016 IDC FinTech Top 100 Technology Provider, a 2015 FinTech Forward Top 100 provider by American Banker and BAI, a three-time winner of the BankNews Innovative Solutions Award and the exclusive core processing solution endorsed by the California Bankers Association. For more information about DCI, visit www.datacenterinc.com or contact [email protected].
20 W. 2nd Ave, Hutchinson, KS, 67501 – www.datacenterinc.com - 620.694.6800
Contact: Mark Harris, VP, Marketing
SOURCE Data Center Inc