Coca-Cola, Lufthansa, and Citi Group to Speak at 2016 Shared Services Leaders' Summit

Jan 18, 2016, 05:00 ET from

LONDON, January 18, 2016 /PRNewswire/ --


Industry forerunners will join sharedserviceslink at annual gathering to examine GBS, end-to-end process excellence, and effective performance measures 

sharedserviceslink has announced that Coca-Cola, Lufthansa, and Citi Group will speak at its 2016 Shared Services Leaders' Summit, one of Europe's most important gatherings of business leaders, on 15-17th March, London.

This year's event examines value in shared services: how to define and drive value within an organization, while retaining customer focus. Speakers, including leaders from Fortune 500 companies, will contribute to three learning streams: building operating models, end-to-end process excellence, and effective performance measures.

Lars Christophers, Senior VP Global Business Delivery Centres at Lufthansa, will chart 10 steps to GBS success, detailing the organization's transformation and their strategy to establish a multi-functional, global brand.

Gerry Meegan, GBS OE and Business Process Manager at Coca-Cola, will discuss the company's culture of operational excellence and productivity, while Head of Global Analytics Stuart Hill will reveal how Citi Group increased business intelligence and broke new ground with analytics.

Other major organizations including EMC, eBay, and Arla Group will offer real-life examples and success stories exploring fundamental topics including leadership, revenue generation, and KPIs.

Attendees can also participate in technical workshops. Hosted by leading software solution providers, including SAP Ariba, Blackline, and Redwood, these interactive 'learning labs' investigate key industry issues, including compliance, robotics, and process ownership.

Returning to the "informative event" for a second time, an attendee from EDF Energy describes it as "a great platform to find new ideas, information, and people."

"Professionals on various stages of the shared services journey experience such rewarding collaborations at this event," says Susie West, CEO at sharedserviceslink. "Considering the calibre of speakers and providers in attendance, this year's summit will prove a particularly fruitful opportunity for them."

Visit the Shared Services Leaders' Summit page for more information, download the conference agenda, or secure your place.


Established in 2007, is a community for leaders in finance shared services and outsourcing. Offering the latest information, case studies and insight on finance transformation via our website and a portfolio of conferences, masterclasses and webinars, aims to accelerate the development of shared services and outsourcing for the finance function.

Follow sharedserviceslink on Twitter (@sslink_HQ). Visit for more details or contact: Andre Pons,, +44-(0)20-3751-2321