Colville Tribal Casinos Consolidate Business Operations with MICROS 9700 HMS

Jan 27, 2010, 08:00 ET from MICROS Systems, Inc.

COLUMBIA, Md., Jan. 27 /PRNewswire-FirstCall/ -- MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Colville Tribal Enterprise Corporation has selected MICROS as its technology provider for its three casinos located in Washington. Okanogan Bingo Casino, Mill Bay Casino, and Coulee Dam Casino will utilize the MICROS 9700 Hospitality Management System (HMS) to provide Colville Tribal Enterprise Corporation with one centralized solution.

As Colville Tribal Enterprise Corporation operates three independent casinos that are located up to 180 miles apart, it requires a robust system to allow for centralized management of its business operations, as well as support from a reliable company.  With gaming operations including dining options, a casino, and a full schedule of events, Colville Tribal Enterprise Corporation requires an enterprise point-of-sale solution that consolidates its IT operations, infrastructure, and reporting.  MICROS 9700 HMS allows Colville Tribal Enterprise Corporation to capitalize on economies of scale, increase control of its business operations, and provide greater transparency into its financials.  

As a progressive group, Colville Tribal Casinos requires a solution that will grow with each Casino's expanding business needs.  The casinos have already begun installation of the intuitive MICROS Kitchen Display System (KDS), which seamlessly integrates with MICROS 9700 HMS.  MICROS KDS is a graphical software application designed to increase efficiency and improve guest service through better kitchen coordination.  MICROS KDS displays food orders for preparation and monitors the timing of orders for "Speed of Service," providing feedback on table status, and capturing service times for management reporting.  MICROS KDS also provides the Colville Tribal Casinos with true operational metrics unparalleled in the industry.

"Colville Tribal Enterprise Corporation selected MICROS to provide our casinos with a proven technology solution, and leave the gambling to our customers," acknowledged Randy Williams, Director of Corporate Gaming, Colville Tribal Casinos.  "MICROS is a stable vendor that provides us with the best software and hardware solutions.  We understand that with three independent businesses located far apart, we need a solution with a versatile enterprise architecture."

"We are elated to have been selected as the technology partner for Colville Tribal Enterprise Corporation," stated Ed Chapel, Senior Vice President, North American Distribution.  "MICROS shares Colville Enterprise Tribal Corporation's enthusiasm for the best customer service and we are committed to meeting those service expectations.  We look forward to a strong partnership with Colville Tribal Enterprise Corporation."

About the Colville Tribal Enterprise Corporation

The Colville Tribal Enterprise Corporation (CTEC) is headquartered in Coulee Dam Washington and was founded in 1984. It has grown to become the largest, most diverse Native American business in the state of Washington. The company currently manages 14 enterprises that include gaming, recreation and tourism, retail, construction and wood products. CTEC continues to be an economic leader in the region. The corporation employs 1,000 people and generates over $120 million in revenues each year. Our goal is to provide revenue for the Tribes, and employment and training opportunities for Tribal members.

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 310,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 90,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at or send an email to

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