Comcast Extends Technology Support And Connects Thousands Of Evacuees Displaced By The California Wildfires

Comcast Among Companies to Support the American Red Cross in Fire Relief Efforts in California

Sep 24, 2015, 15:03 ET from Comcast

LIVERMORE, Calif., Sept. 24, 2015 /PRNewswire/ -- Thousands of Californians have been impacted by the devastating California fires including some of Comcast's customers, employees and their families.  To aid those impacted, Comcast has opened its XFINITY WiFi hotspots called Comcast Cares throughout the affected areas to anyone who needs them. In addition, hundreds of Comcast employees have volunteered to help emergency personnel to meet the needs of the community. One technician (who is also a volunteer firefighter) has been battling the blaze alongside fire officials for weeks. Comcast's local offices are collecting clothes, blankets and toiletries to take to the evacuees as well.

"Northern and Central California is home to many of our customers and employees. Comcast is committed to giving those affected by this devastation the resources needed to access emergency services," said Hank Fore, Regional Senior Vice President for Comcast California. "We are happy to give our employees, our customers and the greater community our support as well as volunteer efforts to care for those in need."

Connectivity is paramount during a crisis and following its aftermath. Comcast employees have been monitoring phone and Internet services to ensure reliability for emergency personnel as they respond to the devastation. Keeping firefighters connected to their command centers is a priority as well as offering comfort to those who were forced to evacuate.

"As many as 1,000 people were displaced and found shelter at the evacuation center in Calistoga," said Alfredo Pedroza, Napa County Supervisor. "Comcast was able to offer these residents the ability to reconnect with loved ones through XFINITY's free WiFi service. More importantly, Comcast employees offered evacuees some normalcy by giving them television and movies to lift their spirits as residents look to rebuild their lives."

Comcast is offering Internet, video and phone services for evacuees at the following Red Cross Evacuation Centers: 

  • Jenny Lind Veterans Hall (189 Pine Street, Valley Springs)
  • Good Samaritan Church (4684 Baldwin, Valley Springs)
  • Napa County Fairgrounds (1435 North Oak Street, Calistoga)
  • San Andreas Church (261 Treats Avenue, San Andreas)

In addition, Comcast announced it is providing $100,000 in technology and media support to the American Red Cross. The company will provide $50,000 in cash and $50,000 in-kind support through public service announcements to assist the American Red Cross in its efforts.

Comcast joins other companies by offering financial contributions that will aid those affected by the fires in Lake County, Sonoma County, Amador County, Calaveras County and Fresno County. This donation to the American Red Cross will help the disaster relief organization continue to provide shelter, food and comfort as part of a massive relief effort in California.

"The American Red Cross is grateful for the generous donation of $50,000 from Comcast. This donation will enable the Red Cross to prepare for, respond to and help people recover from the California wildfires. This donation will help provide food, shelter and emotional support to those affected by the wildfires," said Lilly Wyatt, Director of Regional Communications for the American Red Cross. "The air time that Comcast has donated will help us share the importance of preparedness for any natural disaster and for everyday life."

How You Can Help

Help people affected by the California Wildfires. Your donations can be sent to the American Red Cross:

  • Call 1-800-Red-Cross, designate donations to "California Wildfires"
  • Text the word REDCROSS to 90999 to make a $10 donation

About Comcast Corporation
Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit for more information.

About the Comcast Foundation
The Comcast Foundation was founded by Comcast Corporation in June 1999 to provide charitable support to qualified non-profit organizations. The Foundation primarily invests in programs intended to have a positive, sustainable impact on their communities. The Foundation has three community investment priorities—promoting service, expanding digital literacy, and building tomorrow's leaders. Since its inception, the Comcast Foundation has donated more than $163 million to organizations in the communities nationwide that Comcast serves. More information about the Foundation and its programs is available at



SOURCE Comcast