Common Travel Dilemmas Lead to Americans Answering "What Would You Do?"

Travelers weigh-in on saving beach chairs at resorts, kids at adult-only pools, tipping bellman and hotel maids, and more, in survey by Travel Leaders Group.

May 20, 2014, 10:59 ET from Travel Leaders Group

PLYMOUTH, Minn., May 20, 2014 /PRNewswire/ -- While air travel etiquette – or lack thereof – is a frequent topic of conversation among travelers, there are myriad more common travel scenarios warranting discussion about how best to resolve or defuse a situation. In a recent survey, Travel Leaders Group asked Americans how they would handle uncomfortable – yet fairly common – travel dilemmas such as tipping hotel and resort bellman and maids, saving unoccupied beach chairs at resorts, and bringing kids to adult-only pools at resorts and hotels, along with vying for overhead storage bin space on airlines. The series of "What would you do?" travel dilemma questions were part of a survey conducted by Travel Leaders Group – a $20 billion powerhouse in the travel industry – from April 6 to April 28, 2014, and includes responses from 2,719 consumers throughout the United States.

"Our 'What would you do?' questions have yielded some very intriguing responses over the past two years – and this year is no different. For example with airplane overhead bin space at a premium, it may surprise some that nearly 75% of survey participants insist they try to get as close to their assigned seat as possible before placing their carry-on in the overhead space. Resort-goers have a low tolerance for others who save beach chairs and then leave them unoccupied – over 66% of those polled said their limit would be two hours or less before they seized the unoccupied chair. Children at adult-only pools prompted a wide variety of responses," stated Travel Leaders Group CEO Barry Liben. "Some of the questions in our survey may seem humorous, but they can have a real impact on one's overall travel experience. Since there's no official playbook or handbook on proper travel etiquette, this survey – along with the sage advice from our professional travel agents – can assist travelers so they are able to face these uncomfortable travel scenarios with confidence."

Key Statistics and Findings

When asked, "If you were on vacation at a hotel or resort and someone 'saved' a beach chair yet was nowhere in sight, how long would you wait before taking that chair if no others were available?" the responses were:

Less than 1 hour


1 hour


2 hours


3 hours


4 hours


More than 4 hours


When asked, "If a bellman at a hotel/resort grabbed your luggage and started taking it to your car/cab or room without you asking for assistance, would you still tip the bellman?" the responses were:

Yes, the usual amount I would normally tip


Yes, but less than the usual amount I would normally tip


No, I wouldn't tip because I didn't ask for assistance


When asked, "Tipping maid service at hotels is increasingly common and the norm in many destinations. When staying at a hotel or resort, do you tip the maid service?" the responses were:

Yes, every day regardless of the length of my stay


Yes, but only if I'm staying more than 1 night


Yes, but only if I'm staying more than 2 nights


I never tip the maid service


When asked, "If you were enjoying an adult-only pool at a hotel or resort and another guest brought their child/children into that pool area, what would you do?" the responses were:

Alert the hotel/resort staff only if the child/children are disruptive


Alert the hotel/resort staff regardless, because it is adult-only


I would do nothing; it wouldn't bother me a bit.


I would do nothing but hope someone else would address the situation


Say something to the parent(s) only if the child/children are disruptive


Say something to the parent(s) regardless of their child/children's actions
because it is adult-only


When asked, "When staying at a hotel or resort, if there are loud noises coming from the room next door (or above/below your room), what would you do?" the responses were:

I would call the front desk and ask that they deal with the issue


I would do nothing


I would bang on the wall/floor/ceiling to get the message across


I would call that room and directly ask the individual(s) to be quiet


I would be as loud as I could to get the message across


When asked, "Many hotels and resorts indicate they are trying to conserve water and energy and ask guests to consider reusing their towels. Do you …" the responses were:

Always try to reuse towels


Sometimes throw the towels on the floor and sometimes reuse towels


Always throw the towels on the floor


When asked, "When flying, if you were concerned about overhead bin space for your carry-on bag in the area where your seat is located, would you place it near the front of the plane as soon as you got on?" the responses were:

I'd at least try to get as close to my assigned row as possible


I'd go all the way to my assigned row and then ask the flight attendant for assistance




For more, go here.


Steve Loucks 

Kathy Gerhardt



SOURCE Travel Leaders Group