Communication and Collaboration Technology Trends to Watch in 2014 and Beyond

Frost & Sullivan evaluates the hottest vendor and end-user trends, including Microsoft Lync, hosted IP telephony and cloud UCC, social collaboration and enterprise mobility

Dec 11, 2013, 07:54 ET from Frost & Sullivan

MOUNTAIN VIEW, Calif., Dec. 11, 2013 /PRNewswire/ --


1:00 p.m. EST on Wed., Dec. 18, 2013


Complimentary online registration


Frost & Sullivan Unified Communications and Collaboration Program Director Elka Popova

The weak global economy of the past five years combined with a profound transformation of the communications industry are presenting major challenges to both end-user organizations and enterprise communications vendors. Businesses are ever-more cautious with their IT investments as they strive to cope with rapidly evolving technologies and shrinking budgets. The accelerated pace of technology innovation, coupled with delayed customer investments, place considerable pressure on vendor resources and many struggle to maintain profitable growth. As we approach 2014, end users and vendors must reassess business priorities and market trends in order to develop effective IT strategies for the New Year.

Reasons to attend this Analyst Briefing:

  • Learn about the most disruptive market trends in 2014
  • Receive insight into customer unified communications and collaboration (UCC) investment priorities
  • Gain complimentary insight into Frost & Sullivan's strategic recommendations for end users and vendors

This Analyst Briefing will provide UCC application developers, managed and hosted service providers, resellers, systems integrators and end users with a perspective on key market trends, which will help with the development of sustainable business strategies for 2014.

Supporting Quote

"Microsoft Lync, hosted IP telephony and cloud UCC, social collaboration, and enterprise mobility are some of the hottest market trends that present considerable opportunities to end users and vendors alike," said Frost & Sullivan Program Director Elka Popova. "But many businesses remain confused about the value proposition of UCC, hesitant to make the switch to cloud, and reluctant to embrace social networking or BYOD in a structured fashion. Vendors must better understand major end-user challenges and business priorities in order to deliver the most appropriate communications solutions to their customers."


  • To register for this complimentary analyst briefing, email your full name, job title, company name, company telephone number, company email address and Web site, city, state and country.
  • Receive a recorded version of the briefing anytime by submitting the aforementioned contact details.

Supporting Resources

For more information about Frost & Sullivan's Information and Communication Technologies practice, please visit:

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Britni Myers
Frost & Sullivan


SOURCE Frost & Sullivan