CommuniCon Welcomes the Golden Age of Customer Communities With 3 New Speakers From Salesforce, Infor and SiriusDecisions

REDWOOD SHORES, Calif., Sept. 9, 2015 /PRNewswire/ -- CommuniCon, the leading conference for realizing the immense strategic potential for your customer community, announced the addition of new speakers to the 2015 CommuniCon on October 6:

• Josh Aranoff, Vice President Global Ignite—Commercial Business, Salesforce, will present on how customer communities increasingly play pervasive roles in helping companies understand and meet customer needs

• Toni Kennedy, Global Director, Customer Experience at Infor, will show how Infor's user community has become increasingly creative at ensuring the success of the firm's customers.

• Bob Peterson, Research Director at SiriusDecisions, will present research showing how a new kind of customer community is emerging—at firms like Iron Mountain, Salesforce and CA Technologies—that plays increasingly strategic roles in growing businesses.

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"We're living at the start of a golden age for customer communities," said Bill Lee, founder of the Center for Customer Engagement, which is hosting CommuniCon. "Crowdsourcing gets gaudy headlines for some amazing achievements. But organizations that use similar approaches to tap into their own customer communities are the ones creating far more economic value—both for their customers and themselves."

Presenters at CommuniCon include top community-building practitioners from Salesforce, FireEye, Rackspace, Infor, National Instruments, and others. Experts and thought leader will include Richard Millington, Managing Director of FeverBee and Bob Johnston, Founder of Structure 3C along with Lee and SiriusDecisions' Peterson.

More information about CommuniCon and speakers 

Attendees who register now can get the early registration discount—which expires shortly.

Highlights of the 2015 CommuniCon
What: CommuniCon
When: October 6, 2015 (one fast paced, learning-rich day)
Where: Sofitel Hotel, Redwood Shores, CA USA
Who should attend: Managers and executives who run customer communities, along with customer advocacy, content, social media, customer advisory boards, and related customer engagement programs.

ABOUT BILL LEE
Bill Lee is the foremost authority in the world on customer engagement and advocacy. He is founder of the Center For Customer Engagement, produces the annual Summit on Customer Engagement in Silicon Valley, is author of The Hidden Wealth of Customers (Harvard Business Review Press, 2012), and is sought out and quoted by major media outlets, such as The Wall Street Journal, Fast Company, Forbes Online, CRM Magazine and Rain Today.

Bill has spoken to audiences for the American Marketing Association, the Business Marketing Association, the Net Promoter Annual Conference, the International Advertising Association (IAA), Forrester Research, and many others.

Contact
Bill Lee
Center for Customer Engagement
469-726-2651

SOURCE Center For Customer Engagement