HUNTINGTON STATION, N.Y., Oct. 26, 2011 /PRNewswire/ -- Comview Corporation, a leading provider of telecom expense management services, has underwritten an important new benchmark report on Wireless Expense Management, released by Aberdeen Group, a Harte-Hanks Company.
The report "Wireless Expense Management: Control International Roaming and the BYOD Revolution," demonstrates how Best-in-Class companies are currently able to reduce wireless expenses by over 25% through a centralized and rationalized approach. The report further points out that these Best-in-Class performers achieved average costs of $58 per user, per month, while Laggards had costs of $96 per user per month.
Other findings included that Best-in-Class companies have reduced their mobile costs per user by 28%, average just one support employee per 1,600 handheld mobile devices, and were 6% under budget for wireless expenses, representing an average savings of $160,000 per year.
"Our research found there are multiple areas for cost reduction, but too many companies are willing to settle for the status quo," said Hyoun Park, Research Editor at Aberdeen Group. "However, in this era of fiscal responsibility, companies conducting due diligence throughout their organization must optimize the cost structure of enterprise mobility," Park added.
"Forty-eight percent (48%) of Aberdeen's respondents indicated that they had errors on one or more bills every month," said John Perri, President and Founder of Comview. "Without a mature wireless expense management initiative, these errors can go unnoticed for years and leech away your telecom budget," Perri added.
To obtain a complimentary copy, go to: http://www.aberdeen.com/link/sponsor.asp?spid=30411511&cid=7240
About Comview Corporation
The firm's flagship offering, Total Talk Management, combines Telecom Invoice Processing, Wireless and IT Asset Management, Procurement and Call Accounting in a single integrated platform. Comview's managed service/BPO approach and "customer for life" philosophy provide customers with the highest level of service and support and sustainable ROI. Comview's services are used by major organizations throughout the U.S. and abroad.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen Group is the leading provider of fact-based research helping organizations and individuals make better business decisions. Founded in 1988, Aberdeen has earned the reputation as being the "voice that matters" when it comes to understanding the implications and results of process innovation, methodology advancements, technology deployments, and business re-engineering.
SOURCE Comview Corporation