NEW YORK, LONDON and OSLO, Norway, April 26, 2018 /PRNewswire/ -- Confirmit announced today that TMC, a global, integrated media company, has named Confirmit Horizons™ Version 23 as a 2018 CUSTOMER Product of the Year Award winner.
Confirmit Horizons enables every leader and team member to improve their world by delivering the right insights to make the right decisions for their customers. With Confirmit Horizons, the company offers new machine-learning powered text analytics and a focus on further enhancing the mobile survey experience for respondents.
"Confirmit is dedicated to developing solutions that drive the CX market forward," said Michael Wooh, CMO, Confirmit. "We know that CX practitioners and business leaders need support in delivering Voice of the Customer programs that drive business change and deliver clear Return on Investment, and we work closely with clients to do just that. We are thrilled to know that our constant efforts to grow and improve our solutions are recognized by TMC and the wider CX industry."
The 2018 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
"On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Confirmit with a 2018 Product of the Year Award," said Rich Tehrani, CEO, TMC. "Its Confirmit Horizons Version 23 solution has proven deserving of this elite status and I look forward to continued innovation from Confirmit in 2018 and beyond."
The 20th Annual Products of the Year Award winners will be published in the 2018 1st quarter issue of CUSTOMER magazine.
Confirmit is the world's leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. The company has offices in Oslo (headquarters), Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Madrid, Milan, Salvador, and Tokyo.
Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, British Standards Institution, Copart, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, KeepFactor, Morehead Associates, Nielsen, Research Now, RS Components, QRS, SSI, Sony Mobile Communications, and Swisscom. Visit www.confirmit.com for more information.
About TMC's CUSTOMER Magazine:
TMC's CUSTOMER magazine premiered in September 2012 and is the industry's new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.
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Sara Beth Fahey
203-852-6800, ext. 139