TAMPA, Fla., June 29, 2012 /PRNewswire/ -- ConnectWise, developer of the leading service management software designed exclusively for IT service providers, VARS, ISVs and MSPs, announced today it has developed additional Partner Kits offering tools, guides, white papers and videos exclusively for its worldwide partners. The new Partner Kits cover critical functional areas in an IT service company including Vendor Management, Co-Managed IT, and Service Boards. Existing Partner Kits, created in late 2011, cover Help Desk, Sales, Human Resources and the Modern Office.
Partner Kits are intended to share ConnectWise's best practices expertise and provide guidance for growing businesses. Each offers an in-depth deep dive into the topic and is packed with industry best practices and how-tos.
The Vendor Management kit offers advice on working with multiple vendors to develop winning custom solutions. The Co-Managed IT kit provides insights on the additional service offering you can sell to your clients, where you become an extension of their internal IT team, and the Service Boards kit is an in-depth look at ConnectWise's service management tools to help you fully utilize your service desk
"Our commitment to fostering growth and tripling profits for our partners includes providing assets and tools that help them manage their companies better than ever before," said Jeannine Edwards, Director, ConnectWise Community. "Partner Kits have proven to be a very valuable resource to our community and we consider this an ongoing project as we assemble more white papers, videos and checklists addressing key concerns to IT service companies."
New and existing kits are available solely to ConnectWise partners via the "ConnectWise University" site at http://www.connectwise.com/PartnerKits. There is no charge to access these resources. Those who do not have access to ConnectWise University can view sample tools at http://www.connectwise.com/landings/toolkit/index.php
Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 62,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. Over the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit www.ConnectWise.com or call 800-671-6898.
All product and company names herein may be trademarks of their respective owners.Mark Smith [email protected]