ConnectWise Enhances Managed Device API

TAMPA, Fla., Aug. 29, 2011 /PRNewswire/ -- ConnectWise, developer of the leading business management solution designed exclusively for IT service providers, VARS, ISVs and MSPs, today announced an important enhancement for its award-winning ConnectWise software. Developers of third-party integrations to ConnectWise can now leverage the new Managed Device API to enable the management of a wide variety of devices such as switches, routers, storage, printers, scanners, copiers, and VoIP phones fully integrated with the ConnectWise platform.

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With the Managed Device API, any type of configuration can be updated in ConnectWise.  Integrations with third party solutions can be extended so management of all of these configurations is streamlined through ConnectWise making it easier to support, audit and bill from a single platform. As a result, ConnectWise partners will find that all of their client's devices can be more easily discovered, managed and billed through ConnectWise. Our community of third party integrators are now able leverage the new API capabilities to enable greater automation for their customers.

"The Managed Device API enhancements are great news for our partners and our vendor community," said Jeannine Edwards, Director, ConnectWise Community. "The tremendous boost that our API stack received in the 2011.3 release demonstrates our sustained commitment to the vendor community and our promise to continue to support robust API's for all the members of the IT Nation."

As IT professionals increasingly rely on one system to manage their many business processes, integrations increase simplicity and ease of operation. ConnectWise, the professional service automation software of choice for more than 56,000 users, offers integration tools for developers and vendors to help other innovative channel-focused companies reach and serve this large market. For more information please visit http://www.connectwise.com/integration-overview.php.

The new managed device API, introduced with the recent ConnectWise 2011.3 product update, is followed by other API updates that enhance an integrator's ability to connect to ConnectWise. Details can be found on the ConnectWise Developer Network: http://developer.connectwise.com/

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About ConnectWise

Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 56,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. Over the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit www.ConnectWise.com or call 800-671-6898.

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SOURCE ConnectWise