ConnectWise Introduces New Partner Kits with Business Tools, Resources

TAMPA, Fla., Nov. 11, 2011 /PRNewswire/ -- ConnectWise, developer of the leading business management solution designed exclusively for IT service providers, VARs and MSPs, today announced new sets of tools, guides, white papers and videos for its nearly 60,000 worldwide partners. There are dedicated Partner Kits covering the most critical functional areas in an IT service company, intended to share ConnectWise's expertise and provide guidance to the partner community. ConnectWise announced the immediate availability of the following kits:

Help Desk: Tools to design a winning Help Desk solution including ConnectWise processes, hiring, customer service and more

Sales: Learn about ways to manage the sales pipelines, creating robust proposals, referral programs and marketing basics

Human Resources: employees are your biggest asset. Review information on salaries, recruiting, stock plans and compliance issues

The Modern Office: ConnectWise's guide to the Modern Office concept including posters, interactive diagrams, white papers and more

Arnie Bellini, ConnectWise CEO, gave attendees of IT Nation an advanced look at the Partner Kits. "Developing these exclusive resources is a reinforcement of our commitment to our partners' success. We continue to build out relevant, useful information meant to help them think about and discover new ways to grow their business."

The kits are available solely to ConnectWise partners via the "ConnectWise University" site at http://www.connectwise.com/PartnerKits. There is no charge to access these resources.

If you do not have access to the ConnectWise University, you can view a sample of the types of tools you will find in the Partner Kits at http://www.connectwise.com/landings/toolkit/index.php

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About ConnectWise
Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 59,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. Over the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit www.ConnectWise.com or call 800-671-6898.

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SOURCE ConnectWise