ConvergeOne Focuses Voice and Data Operations, Names New Vice Presidents

Jun 03, 2010, 13:00 ET from ConvergeOne, LLC

EAGAN, Minn., June 3 /PRNewswire/ -- ConvergeOne, LLC, one of the largest independent Value Added Solutions Providers (VASPs) in the United States, has realigned its voice and data businesses under its operating companies NACR (North American Communications Resource) and S1 IT Solutions, respectively. John McKenna, CEO of ConvergeOne, made the announcement.

"Bringing together our voice operations under NACR and our data operations under S1 IT Solutions enables ConvergeOne to create an even more sharply focused and effective organization," said McKenna. "By leveraging their unique strengths, skills, and expertise to maximum advantage, our companies can continue to grow while delivering even more value to customers."

ConvergeOne specializes in the IP telephony and convergence market, offering national reach, in-depth technical expertise, total solution focus, and hands-on service. In addition to NACR, based in Eagan, MN, and S1, based in Boise, ID, the company's assets include state-of-the-art Service and Support Centers (SSCs) in Atlanta, GA, and Eatontown, NJ.

As part of the realignment strategy, McKenna also announced the appointment of Richard Manhire as Vice President of Maintenance and Managed Services at NACR and John Lyons as Vice President of Corporate Development at ConvergeOne and President of S1 IT Solutions.

NACR is the largest Avaya channel partner and a leading nationwide provider of comprehensive sales, consultative, and technical support, as well as managed services, maintenance, and repairs. As Vice President of Maintenance and Managed Services, Manhire will be responsible for all NACR maintenance and managed services operations, including the two ConvergeOne SSCs.

"I'm thrilled to be part of NACR and have the opportunity to help shape and build its future as a leading provider of value-added managed services for businesses," said Manhire.

A veteran of more than 20 years in the industry, he comes to NACR after serving as COO and co-founder of Empire Technologies, an Avaya Platinum BusinessPartner recently acquired by NACR. There, he was responsible for the company's overall vision, strategy, and execution of core business, and was the guiding force behind its managed services vision and path. Previously, he was in sales, marketing, and solutions delivery within the AT&T community serving resellers and end customers.

As an authorized IBM, Cisco, Microsoft, and EMC solutions provider, S1 offers one source for seamless, high-value data technology solutions, providing expertise in planning, design and implementation, as well as training and ongoing technical support. As Vice President of Market Development at S1, Lyons will be responsible for the continued development of the company's data vision, strategic alliances, and managed services business.

"S1's customer service and solutions focus is a perfect match with my own business philosophy," said Lyons. "So I'm excited to be working with this team and creating a strategy for growth, technology, services, and partnerships that will help S1 IT Solutions continue to differentiate itself in the data field, as well as in the eyes of our customers."

A proven senior executive with more than 30 years' experience in the technology industry, Lyons comes to S1 from Siemens IT Solutions and Services, where he was instrumental in growing revenue and transforming the company to higher-value services. He began his career at IBM and over the years has built an extensive knowledge of both products and services, including the infrastructure, consulting, and Internet segments.

About ConvergeOne, LLC

ConvergeOne, headquartered in Eagan, MN, is a leading Value Added Solutions Provider (VASP), serving as a critical link between OEMs and end users providing essential consulting and project management services related to custom design, installation, implementation, and maintenance of communication solutions. ConvergeOne, through its family of national VASPs, offers a "one-stop" destination for its broad spectrum of valued customer relationships, providing in-depth technical expertise and total solution focus. Custom services include converged networks and unified communication solutions, call centers, system design, implementation, integration, maintenance, data storage and archiving and other professional services primarily for mid-sized and enterprise businesses. For more information, visit

About NACR

With offices nationwide, NACR (Eagan, MN) is a certified Avaya Platinum BusinessPartner, a seven-time Avaya BusinessPartner of the Year, multiple award winner from industry partners, and the Value Added Solutions Provider of choice for today's leading businesses. NACR delivers proven, scalable, cost-efficient solutions tailored to a customer's business communication needs, in an end-to-end package that includes consultation, design, implementation, and testing. With its strategic partners, including Avaya, NACR provides customers with solutions in VoIP migration, convergence, mobility, unified messaging, and contact centers. For more information, call 1-888-321-NACR (6227) or go to

About S1 IT Solutions

S1 IT Solutions ( is a strategic technology partner to progressive companies and organizations, providing enterprise solutions that help you navigate the world of convergence. We offer one source for seamless, high-value data solutions that enhance information management. We help you use technology to communicate — your way. S1 IT Solutions is headquartered in Boise, ID, with regional offices in Portland, OR, Salt Lake City, UT, Seattle, WA, and Sacramento, CA.

SOURCE ConvergeOne, LLC