AUSTIN, Texas, Dec. 11, 2012 /PRNewswire/ -- Cornell Mayo Associates, a Retalix business unit, earned 12 #1 rankings and a total of 25 Top 10 rankings in the 2012 RIS News Software LeaderBoard. Now in its 12th year, the RIS News Software LeaderBoard ranks technology vendors based on customer satisfaction across a wide range of criteria.
For this year's LeaderBoard, retailers evaluated 100 software vendors in 50 different technology categories. For the sixth year in a row, Cornell Mayo emerged as the retail industry's #1 POS provider, with 12 #1 rankings in the following categories:
- #1 – Leaders in Product Reliability by Tier 1 and Mid-size Retailers
- #1 – Leaders in Installation/Integration by Tier 1 and Mid-size Retailers
- #1 – Leaders in Administration/Maintenance by Tier 1 and Mid-size Retailers
- #1 – Leaders in Quality of Support by Tier 1 and Mid-size Retailers
- #1 – Leaders in Quality of Service by Tier 1 and Mid-size Retailers
- #1 – Leaders in Recommendation Status by Tier 1 and Mid-size Retailers
- #1 – Criteria Leaders in Product Reliability
- #1 – Criteria Leaders in Administration and Maintenance
- #1 – Criteria Leaders in Quality of Support
- #1 – Criteria Leaders in Quality of Service
- #1 – Criteria Leaders in Recommendation Status
- #1 – Leaders in Customer Satisfaction by Specialty Retailers
In addition, Cornell Mayo earned Top 10 finishes in the following categories:
- Leaders in Technology Innovation by Tier 1 and Mid-size Retailers
- Criteria Leaders in Installation and Integration
- Leaders in Customer Satisfaction by Tier 1 Retailers
- Targeted Solution Vendor Leaders in Customer Satisfaction
- Overall Leaders in Customer Satisfaction
- Mid-size Vendor Leaders in Customer Satisfaction
- Leaders in ROI by Tier 1 and Mid-size Retailers
- Criteria Leaders in Technology Innovation
- Targeted Solution Vendor Leaders
- Leaders in Overall Performance by Tier 1 and Mid-size Retailers
- Leaders in TCO by Tier 1 and Mid-size Retailers
- Criteria Leaders in Overall Performance
- Criteria Leaders in TCO
"Year after year, Cornell Mayo continues to earn recognition as one of the retail industry's most highly regarded software vendors, with a strong focus on customer service, support and return on investment," said Joe Skorupa, group editor in chief. "Cornell Mayo obviously places a premium on customer satisfaction, as confirmed by another exceptional showing in the 2012 LeaderBoard."
"For more than 30 years, Cornell Mayo has worked hard to achieve a 100 percent success rate in software implementations. Along the way, we've earned a reputation for reliable, innovative, highly successful POS solutions," said Gene Cornell, general manager of Cornell Mayo. "We're grateful for the loyal support of our long-term customers, many of whom have been with Cornell Mayo for well over 20 years, and we're thankful for the recognition they have given us through the Software LeaderBoard."
Cornell Mayo is Retalix's center of excellence for the department store and large specialty retail segment with deep domain expertise and long-standing relationships with top tier retailers, including household names such as Saks Fifth Avenue, Belk, Stage Stores and Barnes & Noble. Retalix serves 13 of the top 30 retailers worldwide with software and services deployed in over 70,000 retail locations with more than 400,000 customer touch points in over 50 countries.
Visit www.risnews.edgl.com to download the 2012 RIS News Software LeaderBoard and view the complete results.
About Cornell Mayo
Cornell Mayo, a Retalix business unit, has provided best-in-class store systems for 32 years, regularly receiving top rankings in service and support in the RIS Software Leaderboard. Cornell Mayo has never had a failed project in its 32-year history: all projects go to pilot, and all pilots continue to a complete rollout. Cornell Mayo products are completely cross-platform and run on all popular operating systems and devices, including Windows, Linux, iOS and Android, providing "one version of the truth." Cornell Mayo software is installed in twenty-one countries and its software is powering some of the most well-known and prestigious retailers in the world including: Barnes & Noble; Belk Stores; Boscov's; Eileen Fisher; Liquor Control Board of Ontario; Neiman Marcus; Stage Stores and Saks Fifth Avenue. For more information, visit www.cornell-mayo.com.
Omnistore is a trademark of Cornell Mayo Associates. Android is a trademark of Google Inc.
Retalix is a leading global provider of innovative software and services to high volume, high complexity retailers, including supermarkets, convenience stores, fuel stations, drugstores and department stores. The company's products and services help its customers to manage and optimize their retail operations, differentiate their brand and build consumer loyalty, while providing retailers with the flexibility and scalability to support ongoing business transformation and growth. Retalix offers solutions for point-of-sale (POS), sales channels and in-store management (including mobile and e-commerce), customer management and marketing, merchandising, and logistics. By leveraging a multitude of deployment options, including Software-As-A-Service (SaaS), Retalix serves a large customer base of approximately 70,000 stores across more than 50 countries worldwide. The Company's headquarters are located in Ra'anana, Israel, and its North America headquarters are located in Plano, Texas. Retalix stock trades on the NASDAQ and the Tel Aviv Stock Exchange.
Retalix is a registered trademark of Retalix Ltd. in the United States and in other countries. The names of actual companies, products and services mentioned herein may be the trademarks of their respective owners.
Safe Harbor for Forward-Looking Statements: Except for statements of historical fact, the information presented herein constitutes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and U.S. federal securities laws. For example, the statements regarding the future rollout of deployment of Retalix solutions and the performance goals that Retalix customers are trying to achieve by deploying such solutions all include forward-looking statements. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the actual results, performance or achievements of Retalix, including revenues, income and expenses, to be materially different from any future results, performance or achievements or other guidance or outlooks expressed or implied by such forward-looking statements. Such factors include risks relating to Retalix's anticipated future financial performance and growth, continued roll-outs with existing customers, continued interest in Retalix's new platforms, the perception by leading retailers of Retalix's reputation, the potential benefits to food and fuel retailers and distributors, expansion into new geographic markets, and other factors over which Retalix may have little or no control. This list is intended to identify only certain of the principal factors that could cause actual results to differ. Readers are referred to the reports and documents filed by Retalix with the Securities and Exchange Commission, including Retalix's Annual Report on Form 20-F for the year ended December 31, 2011, for a discussion of these and other important risk factors. Except as required by law, Retalix undertakes no obligation to publicly release the results of any revisions to these forward-looking statements that may be made to reflect events or circumstances after the date hereof, or to reflect the occurrence of unanticipated events.