HOUSTON, Jan. 22, 2013 /PRNewswire/ -- Ratecreditcardprocessing.com, an online consumer review driven website, has released its annual list of the top credit card processing companies of 2013. The list focuses on companies that offer the best rates and customer service for small businesses and similar retailers who are in need of a trustworthy credit card payment acceptance system. The best of list is driven by customer feedback for each provider that is considered.
Available online since 2009, the website allows customers to provide feedback on processors to provide guidance to new business owners. This year, the website has updated its best of list to reflect business and merchant trends in 2013 including mobile payment acceptance such as Square, and Paypal iPhone swipe systems. "Choosing a sub-standard payment acceptance service is a nightmare and can crush a startup. Business owners can save time and a world of frustration using our community driven reviews, and start with the ideal company for their needs from the start," said Greg Wong, from RateCreditCardProcessing.com. "People who already have a solution but are dissatisfied can quickly browse to find lower rates and a better service record."
Additionally, the website helps bridge the gap between customer expectations and customer service. Processors, though restricted from manipulating the ratings, are encouraged to address complaints and instances where they may have fallen short of consumer expectations. "Companies that acknowledge mistakes they may have made, and work to address them is a hallmark of top companies that appreciate their clientele," said Mr. Wong.
The payment acceptance industry is undergoing a long awaited revolution according to Mr. Wong, with new phone swipe systems enabling a smartphone to be used as a secure terminal for a point of entry in the transaction process. Despite the changes, the fundamentals remain the same, with customer service, support and security being vital for a business.
According to the site, when it comes to payment processing, finding the cheapest discount rates and lowest transaction costs is only part of the equation. When asked, Mr. Wong revealed that a secure, easy to use solution with top notch, readily available customer support is the primary concern for their business owners.
"Rates and fees are fairly competitive among the best services, with a few variances people need to be aware of. Our community has made clear, a safe, secure company that they can depend upon to scale with them as they grow their business is essential in their decision making," added Mr. Wong.
One thing is for certain for new businesses, startups and seasoned companies interested in making a change; the release of the 2013 best credit card processing services list from Ratecreditcardprocessing.com is great news, and will lead to saved time, better rates, and better service.
The 2013 best payment processors for small business list is currently available for review only at the official website. People are encouraged to visit to rate their experiences with their current provider as well as browse the top ranked companies today.
To learn how to begin accepting credit card payments or to read customer reviews of top providers, click here to visit: http://www.ratecreditcardprocessing.com
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