CRM Market in China 2016-2020 - Key Vendors are Aplicor, IBM, Infor, Microsoft, Oracle, & SAP

Dec 04, 2015, 06:10 ET from Research and Markets

DUBLIN, Dec. 04, 2015 /PRNewswire/ --

Research and Markets ( has announced the addition of the "CRM Market in China 2016-2020" report to their offering.

Advent of smartphones and other mobile devices will attract companies toward mobile CRM solutions. Modern customer intelligence solutions will emerge in the CRM market in China and are expected to become a critical preference for companies providing CRM solutions. Mobile CRM tools allow the sales and marketing team to organize themselves more efficiently. Microsoft has added voice commands to its dynamic CRM app for Windows Phone operating system.

According to the report, the industry is revitalized with cloud-based CRM solutions that accounted for more than 49% of the systems sold in 2015 and continue to be the key market driver. The cloud-based model is cost-effective and thus popular among SMEs. This model also helps reduce time to market and compete with international players.

Further, the report states that security issues are impeding market growth. Organizations are concerned regarding the safety of their data, which include crucial information that is stored on the cloud network or any other platform and can be lost, stolen, or misused.

Key questions answered in the report include:

  • What will the market size and the growth rate be in 2020.
  • What are the key factors driving the CRM market in China.
  • What are the key Market trendss impacting the growth of the CRM market in China.
  • What are the challenges to market growth.
  • Who are the key vendors in the CRM market in China.
  • What are the market opportunities and threats faced by the vendors in the CRM market in China.
  • What are the key outcomes of the five forces analysis of the CRM market in China.

Key Topics Covered:

PART 01: Executive summary

PART 02: Scope of the report

PART 03: Market research methodology

PART 04: Introduction

PART 05: CRM overview

PART 06: Market description

PART 07: Market landscape

PART 08: Market segmentation by application

PART 09: Market segmentation by deployment model

PART 10: Market segmentation by end-user

PART 11: Market drivers

PART 12: Impact of drivers

PART 13: Market challenges

PART 14: Impact of drivers and challenges

PART 15: Market trends

PART 16: Vendor landscape

Key Vendors:

  • Aplicor
  • IBM
  • Infor
  • Microsoft
  • Oracle
  • SAP

Promising Vendors:

  • 800App CRM
  • Kingdee
  • Neusoft
  • Yonyou

Other Prominent Vendors:

  • Amdocs
  • AsiaInfo-Linkage
  • Avidian
  • NetSuite
  • Sage Group
  • Shanghai Bokesoft Information
  • Xiaoshouyi
  • XTools.

For more information visit

Media Contact: Laura Wood , +353-1-481-1716,

SOURCE Research and Markets