BALTIMORE, Jan. 13, 2015 /PRNewswire/ -- Americans would never throw out a car just because its tires had worn out, but that's essentially what millions do every year with their personal computers, many of them just a few years old. That's about to change with FreshStart, a new service that will make it secure, convenient and affordable to update PCs so they work like new, saving consumers millions of dollars in computer costs and dramatically reducing e-waste. It also restores PCs that have been locked by "ransomware."
FreshStart is being launched through a partnership between CyberSpa LLC, a company that licenses and develops automated PC service tools, FedEx TechConnect and the Association of Computer Repair Business Owners (ACRBO). CyberSpa's principals include top IT industry and cyber-security experts.
PCs are necessities that no home or office can function without. However, performance degrades about 25% a year while security problems often increase. FreshStart is a secure, low cost, automated hard drive replacement solution that reduces security and data privacy concerns and improves performance significantly. Customers receive a new faster hard drive, a clean new copy of their operating system and other software like iTunes and Office, and all their data and settings securely transferred to the new hard drive installed and ready to go.
"We've developed a proprietary system that's cost effective and helps consumers with the dreaded slow computer," said Allen Shay, CyberSpa president. "Not only will consumers love this easy fix, but FreshStart offers a great new service offering for small business PC service providers across the country. There are so many Internet scams out there that promise to fix your computer with a simple click and a credit card charge. Typically, these free or low cost tune-ups turn out not only to not be free, but end up slowing the PC down even more. We have developed an easy, affordable and convenient solution that customers can trust."
How FreshStart works: Consumers take their old PC to the closest FedEx store after ordering the service from the FedEx website, or to a participating local computer repair provider. A trained computer repair technician using the proprietary FreshStart solution installs a brand new FreshStart hard drive with a new copy of their current operating system. The software removes all viruses and malware from the old drive, then transfers all of the files, programs, favorites, settings, etc. to the new drive. Within a few days if using FedEx, or within hours if using a local computer repair shop, consumers will get their PC back running better than new, along with their old hard drive to use as an external backup.
Herman Pool, president of ACRBO, which represents independent computer technicians and small businesses across the country, explained, "We're excited to be partnering with FreshStart on this game-changing venture. FreshStart allows our members across the country to offer a proven, turnkey solution to tired computers that will make servicing PCs easier and faster, giving them a greater opportunity to grow their businesses and become more profitable."
The cost of the service from a local computer PC service provider will vary depending on the location but will typically range between $149 and $179. The cost using the new FedEx Tech Manager service is $199, which includes a padded laptop box and shipping both ways to their service depot. Regardless of the service provider selected, FreshStart service is a value at less than a third of the average PC replacement cost in the U.S.
About CyberSpa LLC
CyberSpa is a Baltimore-based software company that licenses and develops automated PC service tools. The company provides solutions to its business and charitable partners to enable them to deliver best-in-class PC services to their customers. It provides these tools at the lowest possible cost, helping to protect the environment from the growing problem of e-waste. Its latest service solution is FreshStart, an innovative solution to address the growing problem of service, security and performance issues in Microsoft Windows-based PCs.
SOURCE CyberSpa LLC