Diversified Service Options achieves Health Ethics Trust's Compliance Program certification

Jul 01, 2015, 09:37 ET from Diversified Service Options

JACKSONVILLE, Fla., July 1, 2015 /PRNewswire/ -- Diversified Service Options, Inc., (Diversified) today announced that the company and its wholly-owned subsidiaries, First Coast Service Options and Novitas Solutions, have achieved the prestigious Health Ethics Trust's Compliance Program certification for their compliance program, Navigator. Diversified voluntarily submitted its program for the certification process, after which, the Health Ethics Trust's review panel voted unanimously in favor of a full three-year certification effective May 20, 2015.

Health Ethics Trust's Compliance Program certification is a mark of excellence for compliance programs. Chief Compliance Officer Tom Anderson said, "This was the first time the Navigator program was submitted for certification and we are extremely proud it received extraordinary reviews and praise from the review panel."  

"We take great pride in maintaining an environment that has a strong commitment to ethics and compliance," CEO and President Sandy Coston said. "Our employees live by our core values of doing the right things, the right way and we are excited to receive this certification as a result of this dedication."

"This certification was successful because of the commitment that our employees have in ensuring compliance and ethics is built in to their daily decisions," First Coast Compliance Officer Karen Hancock said.

Three panel members determined the certification after a two-week assessment during which they reviewed large volumes of compliance program documentation and actual compliance processes and conducted 45 on-site interviews. During the interviews, employees of all three companies demonstrated impressive knowledge about the Navigator program. Leadership was also commended for their commitment to compliance and how the culture of compliance has permeated down through the entire organization as a result of this commitment.

"In awarding this certification, Health Ethics Trust publicly recognizes our Navigator program as a 'best-in-class' compliance and ethics program," Novitas Compliance Officer Annmarie Gover said.

About Diversified Service Options, Inc. 
Diversified Service Options (Diversified), headquartered in Jacksonville, Fla., is the corporate services and parent company for First Coast Service Options, Inc. (First Coast) and Novitas Solutions, Inc. (Novitas), which provide administrative services for government-sponsored health care programs. Diversified was created in 1998 to address the company's long-term government business strategies. Diversified is also a 50 percent owner of TriCenturion, Inc., a Program Safeguard Contractor under contract with the Centers for Medicare & Medicaid Services (CMS) to perform selected Medicare program integrity tasks.

About First Coast Service Options, Inc. 
First Coast Service Options, Inc. (First Coast) provides administrative services for government-sponsored health care programs and currently administers the Medicare Administrative Contractor (MAC) Jurisdiction N contract for Florida, Puerto Rico and the U.S. Virgin Islands. Services include claims processing, customer service, appeals adjudication, education and outreach activities and functions that help promote the integrity of Medicare program payments.

About Novitas Solutions, Inc. 
Novitas Solutions, Inc. (Novitas) provides administrative services for government-sponsored health care programs and currently administers the Medicare Administrative Contractor (MAC) Jurisdiction L and Jurisdiction H contracts, which span 11 states and Washington D.C. Novitas also administers the payment processing for the Federal Reimbursement of Emergency Health Services Furnished to Undocumented Aliens contract, as authorized under Section 1011 of the Medicare Prescription Drug, Improvement, and Modernization Act of 2003 as well a contract to handle administrative financial management activities to support the national health marketplace.

Contact:

Annette Davis


904-791-0227

SOURCE Diversified Service Options