SHENZHEN, China, Nov. 21, 2016 /PRNewswire/ -- Nastydress and DressLily are industry leaders in global e-commerce, both sister sites offering their own unique spin on premium fashion. Nastydress caters to shoppers looking for latest in seductive fashion whereas DressLily is more chic and elegant looks. Both sister sites are committed to keeping customers happy and have shoppers return to buy more later. No matter what step the shopping experience, Nastydress and DressLily look to employ the highest level in customer service. Today both sites are proud to announce 24/7 customer support.
Shoppers should never have to feel alone at any stage of the shopping experience, no matter what the question or issue a company should be willing to help its customers. Nastydress and DressLily are two companies that firmly believe this and are always looking out for their customers. Both brands look to provide fashion at a global level. With shoppers from around the world both sister sites have started 24/7 customer support. No matter the time of day in any country there will be support staff available to help on Livechat and support center. This will make everything from sizing questions to returns a simple process. Customer service staff constantly are put through workshops and training making sure that evolving company standards are met.
Nastydress and DressLily customer support make it easier than ever to make a return. First, the company will listen to any problem to see if it can be resolved via communication, if not the customer service agent will begin the return process. Customers will have the option to either return the product for a full refund or exchange the product. Products can be returned within 30 days of when they were received.
Taniya Wright ordered a sweater from Nastydress, a hoodie from DressLily. Each item was less than $25 and each shipped from China. When Wright reached out to DressLily and Nastydress about the quality of the clothing, both companies offered either a store credit of a full refund. They told her she didn't need to send products back. Instead, they suggested she donate them to charity – which 2 Works for you had already planned.
Sister sites Nastydress and DressLily continue to provide industry leading customer support, no matter the issue the companies have highly trained staff on hand to assist all customers in need. Shoppers can get in contact with either website by phone, live chat, or submission of a ticket.
SOURCE DressLily; Nastydress