Mr. Lap Man, Founder and CEO of the Company said, "As a leader in IP call
centre business, we see the needs in the various cities located in the North
The IP Call Centre is one of the fastest growing businesses of DYXnet, which recorded a 120% increase in the first half of 2009 compared with the same period in last year. Lap Man foresees the market will continue to grow in the coming years, particularly in the retail, education and banking sectors which have been performed well.
The DYXnet Beijing IP call centre is located in Central Business District.
The centre has a suite of perfect infrastructure with advanced technology. The
location and infrastructure all designed for recruiting the best IP call
centre agents as well as providing 24 hours and 7 days IP call centre service
for our top tier clients in
According to Data Monitor analysis, they found that Mainland China has had
200,000 IP call centre seats in the world in 2005 which only occupied 2% of
the world call centres seats. However, the report shows that the IP call
centre seats keeping increase and estimates that it will increase to 10% among
the world call centre seats. Furthermore, the China IP Communications
Conference 2008 also indicates that many of industries (especially servicing
and retailing merchants) have high preference of adopting IP call centre
service in the near future. Therefore, to cope with the huge demand of both
internally driven by domestic forces and externally derived from international
companies, DYXnet have stepped up its total call centre seats to 1,300 with
the setup of
In the first half of 2009, revenue from IP Call Centre services representing approximately 10% of the DYXnet's total revenue. DYXnet serves a wide range of clients, including McDonald's, English Town and the Bank of Communications. The substantial growth of the year's first half was achieved by leveraging the Company's technological and operational edge in the offshore IP Call Centres, which ensure clients have access to highly professional services at a cost-effective price.
About Diyixian.com Limited
Set up in 1999, DYXnet is a leading ICT Service Provider in
With network POPs in 37 cities as well as services covering 700 cities,
serving 6,500+ MPLS VPN client sites and hosting 4,000+ client facilities,
DYXnet has operations in
DYXnet has obtained the ISO20000 certification conferred by SGC Hong Kong
Ltd. It is the first ICT Service Provider in
For more information about DYXnet, please visit the official website at http://www.dyxnet.com or call 2187 7688.
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SOURCE Diyixian.com Ltd.