BOSTON, Oct. 21, 2015 /PRNewswire/ -- Empathetics, Inc., a leading empathy and communications training firm that offers web-based CME/CE-accredited courses and Planetree, an organization that partners with healthcare organizations to transform the delivery of care, announced today they have entered into a strategic partnership to bring important empathy and patient-centered training and services to the healthcare sector.
"Planetree has a strong reputation in helping hospitals and care providers develop specific criteria to deliver patient-centered care," stated Dr. Helen Riess, Founder and Chairman of Empathetics, Inc. "The combination of Planetree's patient-centered designation® process and our empathy training curriculum will enable healthcare delivery systems to access tools needed to improve the patient experience across the healthcare continuum."
The strategic partnership between Empathetics, Inc. and Planetree will enable hospitals to access the Empathetics training tools to meet the rigorous criteria required to earn the prestigious Planetree Designation® for Patient-Centered Care. Partnering these powerful solutions will allow healthcare organizations to access a sustainable, comprehensive approach that will benefit health outcomes and patient satisfaction.
"Dr. Riess' research on the psychobiology of compassion and empathy in therapeutic relationships is the evidence-base that the field of patient and family-centered care has been waiting for," notes Dr. Susan Frampton, President of Planetree. "This compelling information, delivered in a variety of modalities to meet the needs of clinicians, has powerful potential to transform care delivery and ensure that safe, high quality care is provided with the caring and kindness that optimizes medical outcomes. Planetree looks forward to partnering with Empathetics to successfully engage clinicians in empathy skills training with a scientific foundation."
For more information about Empathetics, Inc. CME/CE-accredited e-Learning programs in healthcare, please visit empathetics.com. For more information about Planetree's Patient-Centered Approach, please visit www.planetree.org.
About Empathetics, Inc.
Helen Riess, M.D., Associate Professor of Psychiatry at Harvard Medical School, and Director of the Empathy and Relational Science Program at Massachusetts General Hospital, developed empathy training courses that were tested in pilot studies and in a randomized controlled trial at Massachusetts General Hospital. Her training significantly improved patient ratings of physician empathy. Dr. Riess' research has won many awards, including the Partners Healthcare Medical Education Research Award in 2013. She founded Empathetics, Inc. to provide webbased, worldwide access to innovative empathy and interpersonal skills training for all medical professionals and their teams. Empathetics leverages new, scientifically proven methods, including biometrics that enhance human relationships and make medical practice more effective, efficient and rewarding. Her work has been cited in the New York Times, U.S. News and World Report, the Wall Street Journal, and the Washington Post.
Planetree is uniquely positioned to represent the patient voice and advance how professional caregivers engage with patients and families. For nearly four decades, Planetree has been dedicated to the widespread adoption of patient-centered care and is supported by a structured process that enables sustainable change. Planetree is a not-for-profit organization that supports an alliance of more than 500 healthcare organizations (including acute care hospitals, long-term care communities and ambulatory care centers) located across the United States and 17 foreign countries that are committed to patient empowerment, improving the patient experience, and the delivery of patient-centered care. Planetree's industry leading Patient-Centered Designation® represents the highest level of achievement in patient-centered care based on evidence and standards. The program provides a structured, operational framework for evaluating the organizational systems and processes necessary to sustain organizational culture change. Through a set of experience-based and evidence-based criteria, the program converts the aspirational aim of becoming more "patient-centered" into something that is defined, attainable and measurable.
Media Contact: Natalie Lowell, 8444072755 x4, [email protected]
Media Contact: Karen Andazola, 541-490-3364, [email protected]
SOURCE Empathetics, Inc.