Employer's Total Health Management Strategy Gets Boost with Change Healthcare's Consumer Engagement, Cost Transparency Platform

BRENTWOOD, Tenn., Jan. 2, 2013 /PRNewswire/ -- Change Healthcare's consumer engagement and cost transparency solution, Transparency Messenger™, continues to help employers of all sizes control healthcare costs, while supporting employee health and productivity.  For one international healthcare IT company, this meant a significant increase in utilization of on-site clinics within five months of implementing Transparency Messenger.

In this particular case study, Change Healthcare sought to leverage its Ways to Save Alerts™ to assist employees in obtaining high-quality care at the employer's on-site clinic; these services had previously been purchased elsewhere.  A product of Transparency Messenger, Ways to Save Alerts notify employees of opportunities to save on their most common and recurring medical, dental and prescription purchases. Delivered monthly via email or text message based on user preference, the alerts walk users through a simple, three-step process, designed to help them act on each opportunity.  

To that end, nearly 800 Ways to Save Alerts with an on-site clinic opportunity were sent to company employees between July 10 and December 10, 2012.  Of those, employees selected the on-site clinic 94 percent of the time– representing an employee savings opportunity of $140,000.   For the client, not only did this address their objective of lowering annual plan costs, it also helped to maximize the value of its clinic investment, reduce the cost of care for employees and increase productivity by enabling employees to access high quality healthcare in a convenient setting. 

"On-site clinics and centers of excellence support quality outcomes and cost efficiency. To ensure their value is fully realized, employers must help their employees become savvy healthcare consumers, who weigh quality, cost and convenience when shopping for care," said Change Healthcare President and CEO Douglas Ghertner.  "We couldn't be more pleased with the positive results our client is experiencing with our consumer engagement and cost transparency solution.

"It's important to understand," he added, "that while the focus of this particular client was on on-site clinic utilization, Ways to Save Alerts can be used by health plans and employers to engage consumers in understanding and better managing a full range of healthcare services, from pharmaceutical to medical to dental."

To learn more, visit www.changehealthcare.com.

About Change Healthcare
Change Healthcare Corporation (www.changehealthcare.com) launched in 2007 with a mission to engage consumers in obtaining personalized and actionable cost‐savings information that changes the way they purchase healthcare services. Built on a database of medical, dental and pharmacy claims from a national client base, Change Healthcare delivers substantial savings to health plan members and employers. With an average engagement rate of nearly 60 percent, the company's web‐based solution, Transparency Messenger™, is the only tool able to generate and proactively communicate immediate savings opportunities customized to the employee, their plan and local area.

SOURCE Change Healthcare Corporation