FRANKLIN PARK, Ill., Feb. 17, 2011 /PRNewswire/ -- Despite a volatile economy where gains are sluggish at best, eParts and More, Inc. has acquired new corporate headquarters in a much larger 12,500 sq. ft. building. As sales have more than doubled year over year, a new warehouse providing four times the storage space was added to its two existing warehouse facilities. Leo Grinya, CEO, hopes this location will last a while - but at the current growth rate, time will tell!
eParts and More, Inc. provides "quality technology for less." Overall, computer hardware and computer parts, wholesale and retail, is the business. New items are sold, but the specialty is hard-to-find, refurbished, used, discontinued OEM components, and overstocked hardware. One niche is the wide selection of video cards. Gaining popularity are requests for custom-configured CAD workstations (contact firstname.lastname@example.org). Their certified technicians welcome questions on server configurations and various computer upgrades.
Jodi Ortiz, Operations Manager, talks about a differentiator which results in customers for eParts and More, "Many online competitors list items for sale that they do not stock. This disappoints buyers with a slow delivery. Even worse, we have seen comments online where sellers cancel the order and ignore the customer. Customer service is too important for that to happen here."
Leo Grinya, CEO, believes that prompt delivery is as important as price, "Larger purchases by us mean lower prices we can extend to our customers. The more we inventory, the better control we have."
The eParts and More, Inc. team:
- provide ethical services and quality tested parts for the best customer experience
- does not claim to be the biggest but does strive every day to be the best
- stand behind what is sold - for "satisfaction guaranteed"
The new corporate office is still in Franklin Park, just west of Chicago, IL, at 10265 Franklin Avenue, Franklin Park, IL 60131-1541. Online we are at http://www.epartsandmore.com.
SOURCE eParts and More, Inc.