eSmart Tax Provides CPA Audit Assistance Free to Customers in 2011

New now includes many tax tips, resources and CPA Audit Assistance.

Dec 30, 2010, 13:37 ET from

VIRGINIA BEACH, Va., Dec. 30, 2010 /PRNewswire/ -- The recently revised includes a host of new features including an expanded database of Frequently Asked Questions (FAQs), tax tips, resources and free CPA Audit Assistance to all of its customers. The quality assurance tools provided by eSmart Tax, the online tax filing application created by the experts at Liberty Tax Service, will provide self-directed assistance before, during and after customers file their taxes. Headlining the list of new tax features is free Audit Assistance, which provides personal tax support from a Liberty Tax CPA, should the IRS audit a customer's tax return.

"Pressing that 'submit' button on your tax return can be one of the scariest moments of the year," says Ray Shively, Vice President of Online Products at Liberty Tax Service. "We all want to be sure that our taxes are filed securely and properly, especially when e-filing. That's why eSmart Tax now offers all of its customers free audit assistance from a Liberty Tax CPA, just in case the IRS wants to take a closer look."

The audit assistance, previously available only to Deluxe and Premium customers, is now available at no cost for customers who file their federal taxes on eSmart Tax also helps users take a proactive approach to ensuring the quality of their tax return with an expanded FAQs section and tax tips on its Tax Resources page for all taxpayers to reference before, during and after they file a tax return.

The updated database of FAQs and tips on provide insight on:

  • Taxes on IRAs accessed prior to being 59-1/2 years old;
  • Job expenses, medical expenses and charitable donations you can claim on your tax return;
  • Tax credits for teachers, educators and the self-employed;
  • Eligibility rules for the American Opportunity credit;
  • Filing if you were recently married or divorced;
  • Claiming dependents in your household;
  • Particular tax rules and regulations for each state in the US;
  • Alternative energy credits for your home, car and more!

"If the answer to a question isn't on our website, eSmart Tax customers can always access our technical, customer and tax support staff," said Shively. Then, if the IRS still conducts an audit, covers its customers with free audit assistance from a Liberty Tax CPA. "Simply put, eSmart Tax is all about making e-filing your taxes easy, fast and secure."

About eSmart Tax

eSmart Tax is backed by the tax experts at Liberty Tax Service and its network of over 20,000 tax preparers and more than 3,500 offices nationwide. Liberty Tax is a trusted leader in the tax preparation industry for more than 10 years, so e-filers can rest assured their tax returns are in good hands.